[Remote] Remote Travel Planner

Note: The job is a remote job and is open to candidates in USA. AAA The Auto Club Group is committed to driving your career forward. They are seeking a Remote Travel Planner responsible for selling travel services to AAA Members and non-Members while providing high-quality customer service and supporting the ACG preferred partner program.

Responsibilities

• Consultation and sale of cruise, tour related services, air, car and hotel to AAA members and non-member customers providing the highest level of customer service
• Reviews and responds to all customer inquiries regarding travel
• Support the AAA Auto Club Group’s Travel preferred partner program
• Meet or exceed expected sales levels
• Maintain proficiency in all automation programs operated by AAA Auto Club Group inclusive of but not limited to POS, AAA SignaTours, IP Agent, home access process and Microsoft Office products
• Also maintain awareness of aaa.com products and services
• Follow accounting procedures and policies and ensures that all Accounting documents and client files are completed accurately and timely
• Participate in industry programs, product knowledge seminars, training programs and Fam trips

Skills

• High School Diploma or the equivalent
• Must qualify, obtain, and maintain all applicable state licenses required for selling and/or servicing Auto Club Group products
• Previous successful sales experience
• Knowledge and/or experience using GDS system or similar reservation system
• Excellent communication customer service skills
• Good organizational and follow-up skills
• Ability to aggressively pursue sales and develop client following
• Ability to meet and exceed established minimum adjusted sales goal
• Strong relationship building skills
• Must be organized with ability to manage time effectively
• Basic knowledge of PC navigation, Internet usage, sending and receiving emails, toggling between applications, and other skills and computer knowledge is required
• Prior travel industry experience is preferred
• MS Office applications knowledge is preferred

Benefits

• Fully paid training
• Medical, dental, and vision benefits
• 401k with employer match
• Paid parental leave and adoption assistance
• Paid Time Off (PTO), company-paid holidays, CEO days, and floating holidays
• Paid volunteer day annually
• Tuition assistance program, professional certification reimbursement program, and other professional development opportunities
• AAA Membership
• Discounts, perks, rewards, and much more!

Company Overview