Specialist, Human Resources

Coca-Cola Canada Bottling Limited is a family-owned business focused on creating a collaborative and inclusive culture. The Human Resources Specialist will provide HR and labour relations support to business leaders, enabling informed decisions and managing employee relations issues.

Responsibilities

• Provide advice, coaching and counseling support to local management in employee and/or labour relations: contract interpretation, discipline, attendance management and grievances
• Support the grievance preparation and administration process working in conjunction with Union representatives, HRBPs and internal business stakeholders
• Track grievances and provide information, guidance, analysis, recommendations and assistance on issues and cases
• Maintain a filing system for active grievances, referred to arbitration, monthly agendas, specific cases and documents
• Lead or support investigations and fact finding on employee and labour relations issues related to harassment and disciplinary issues
• Support leaders with Human Resource objectives including policy compliance as well as performance management guidance
• Lead the attendance management program ensuring effective training, communication and consistency within each business unit
• Monitor and complete all relevant reports, tracking systems, and documentation, as needed
• Conduct training for employees and managers on labour relations, attendance management, anti-harassment and discrimination as required
• Act as a change agent to support critical business initiatives and support leaders in all elements of effective change management

Skills

• University degree, college diploma or equivalent experience with a focus in Human Resources, Business Administration, or related field
• 1-3 years of human resources/labour relations experience is required
• Strong interpersonal, problem solving and conflict resolution skills
• Ability to interact with all levels of employees and management
• Proven knowledge of Human Resources Practices, labour relations, employment law and recruitment
• Strong organizational, time management and interpersonal skills to address heavy peak period work activities
• Strong problem-solving skills and proven ability to exercise sound professional judgment, especially regarding confidential/sensitive matters
• Ability to work in a fluid and challenging work environment with changing deadlines
• Ability to communicate in a sensitive, courteous manner with members, office staff, stakeholders and the general public
• Understanding of and a commitment to confidentiality
• Excellent communication skills (written and verbal, formal and informal)
• Intermediate skills in Microsoft Office Suite and Human Resources Information Systems literacy

Benefits

• Comprehensive benefits package
• Access to retirement and saving programs
• Family and employee assistance program
• Paid vacation and floater days

Company Overview