Sales Engineer: AI-Driven Pre-Sales & Onboarding

About us

lemlist is the sales engagement platform that gives sales teams the unfair advantage they deserve.

Bootstrapped since day one, we’ve grown from 0 to $35M ARR in 6 years, without raising a single dollar.

Today, we’re a profitable B2B SaaS company valued at $150M, trusted by 40,000+ sales teams worldwide to book more meetings and close more deals.
Mission

By being the first hire we are looking for someone with an entrepreneurial mindset able to navigate in a challenging environment and to work across multiple team. A high level of proactivity is expected. Your mission will be to accelerate the revenu by working with the AE on the more complex sales cycle and bringing a technical expertise, ensuring smooth onboarding by providing a technical session with our client and guaranteeing customers get maximum value from day one.

It’s a strategic role as it sits at the intersection of Sales, Solution Engineering, Customer Success & partnership.

You will play a critical role in:1️⃣ Pre-Sales / Technical Sales Support
• Working with AEs on every complex deals for both lemlist and Claap to influence revenue.
• Prepare custom demo environments, tailored workflows, and sample data
• Run technical discovery calls to uncover requirements
• Lead the more advanced sections of demos: integrations, workflows, automations, multi-product use cases
• Reduce friction for AEs by providing technical credibility in enterprise/mid-market cycles
• Help set clear expectations with prospects to secure high-quality deals

2️⃣ Onboarding & Technical Enablement

You will work hand in hand with KAMs and lead technical onboarding for high-value customers to ensure long term success by helping on :
• Deliverability: DNS configuration, warm-up strategy, sending architecture, custom setup
• CRM & Data Integration:
Salesforce, Hub Spot, API usage, custom workflows

You will help customers build the best outreach workflow possible, leveraging:
• Multi-step automation
• AI-powered personalization
• n8n / workflow automation tools
• CRM alignment and data mapping

Your role is to guarantee customers are set up to succeed from day one.Key ResultsAfter 3 months, you will have:
• Successfully supported live sales cycles with AEs (prep + demo + technical steps)
• Delivered high-quality onboardings for top customers
• Demonstrated strong mastery of lemlist, Claap, and their integrations
• Designed reusable demo environments and onboarding templates
• Earned trust from Sales, Product, and CSM teams

After 12 months, you will have:
• Become the go-to technical expert for both products
• Helped close mid-market & enterprise deals through technical excellence
• Reduced churn risk by ensuring high-quality onboarding
• Built scalable processes, templates, and frameworks for future SE hires
• Contributed to product feedback loops with Engineering & Product

Skills & RequirementsMust-have
• 2+ years in Pre-Sales, Sales Engineering, or Technical Onboarding
• Strong CRM knowledge (Salesforce & Hub Spot strongly preferred)
• Ability to run compelling demos — both functional and technical
• Ability to simplify complex workflows and explain them to non-technical audiences
• Strong interest and appetite for AI (you don’t need to be an expert yet)
• Willingness or experience with automation tools (n8n, Zapier, Make)
• English fluency is mandatory another language is a plus
• Strong ownership + problem-solving mindset

Nice-to-have
• Experience in outbound, sales tech, or revenue operations
• Experience with deliverability, DNS, or email infrastructure
• API knowledge or technical curiosity (webhooks, JSON, integration logic)
• Experience working in a PLG / SaaS environment

Why this role is unique
• You work across two innovative products: lemlist (outbound) + Claap (AI call intelligence)
• You are the bridge between Sales and CSM, influencing win-rates and adoption
• You’ll have a huge impact on pipeline conversion, customer setup quality, and product usage
• You’ll be joining a fast-growing GTM org with space to innovate, build, and lead

Why Join lemlist?
• High-impact role with direct visibility across Sales, CS, Product, and Leadership
• Fast-growing SaaS company with strong career progression opportunities
• Work with a passionate, ambitious, humble team that values innovation and continuous learning
• Remote-friendly environment
• Autonomy, trust, and ownership, no politics, just execution

Interview Process
• Interview with Victoire (TAM)
• Discovery call with Yann (VP Sales)
• Business Case (Guillaume Vp of Customer Experience + Edouard PM )
• Interview with Charles (CEO)
• Reference check
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