Payment Operations Analyst I

Alegeus is a company focused on fintech and healthtech, seeking a Payment Operations Analyst I to enhance partner experiences and optimize operations. The role involves ensuring account accuracy, analyzing trends for process improvements, and collaborating with teams to resolve financial data issues.

Responsibilities

• Ensure 100% accuracy in reconciling accounts, including managing exceptions and resolving funding discrepancies
• Meet internal deadlines for reconciliations and contribute to related projects, ensuring smooth operations
• Analyze trends and identify opportunities for process enhancements and automation in payment workflows
• Collaborate with cross-functional teams to investigate financial data, providing actionable insights to resolve issues impacting clients
• Support ongoing process documentation efforts and provide strategic recommendations to improve operational metrics
• Assist in developing and executing initiatives aimed at streamlining processes and improving client-facing solutions

Skills

• 1-3 years of relevant work experience preferred
• Proficiency in Excel, including Pivot Tables, Formulas, and Conditional Formatting, is required
• A solid understanding of basic financial concepts, such as debits, credits, and payment funding methods
• Familiarity with the US healthcare system and health plan operations
• BA/BS degree; degree in business-related field of study (Accounting, Business Admin, Economics, or Finance)
• Able to thrive in a fast-paced, dynamic environment, managing complex challenges independently and collaboratively while multitasking in time-critical situations
• Coding and querying knowledge (SQL, Python, etc.) is preferred

Benefits

• A flexible work environment
• Competitive salaries, paid vacation, and holidays
• Robust professional development programs
• Comprehensive health, wellness, and financial packages

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