[Remote] Fully Remote | Customer Service – Booking Hotels

Note: The job is a remote job and is open to candidates in USA. Aisles & Abroad is seeking reliable and customer-focused individuals for a fully remote role supporting hotel bookings and reservation services. The position involves assisting clients with accommodations, coordinating reservations, and ensuring travel details are accurate and complete.

Responsibilities

• Assist clients with identifying and booking hotel accommodations based on their needs and preferences
• Provide support throughout the reservation process, including confirmations and updates
• Respond to customer inquiries regarding availability, pricing, and property details
• Verify booking information such as travel dates, guest details, and room selections
• Maintain accurate and organized records of client interactions and reservations
• Offer follow-up support prior to check-in and after stay when needed

Skills

• Strong communication skills with a customer service mindset
• Detail-oriented and able to stay organized across multiple tasks
• Comfortable using online systems and digital tools
• Ability to work independently in a remote environment
• Previous customer service or hospitality experience is helpful but not required

Benefits

• Guided onboarding and structured training
• Access to hotel booking platforms and travel resources
• Ongoing support and skill development
• Flexible fully remote work environment
• Supportive and team-oriented culture

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