[Remote] Auto Telephone Claims Adjuster (Trainee)

Note: The job is a remote job and is open to candidates in USA. Allstate is part of a large insurance corporation providing various insurance products. The Claims Inside Auto Trainee Analyst II is responsible for investigating automobile accidents, determining coverage and liability, and adjusting claims within authority.

Responsibilities

• Handles basic investigation regarding most aspects of auto claims (coverage, liability and damages)
• Identifies customer needs and works to meet those needs using appropriate customer service skills
• Applies a basic understanding of systems and technology used within the company
• Partners to determine subrogation or fraud potential and how to handle
• Exhibits basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
• Begins recognizing and identifying body parts of a vehicle and other potential property damage

Skills

• Detail-oriented problem solvers who enjoy investigative work
• Ability to handle basic investigation regarding most aspects of auto claims (coverage, liability and damages)
• Identifies customer needs and works to meet those needs using appropriate customer service skills
• Applies a basic understanding of systems and technology used within the company
• Partners to determine subrogation or fraud potential and how to handle
• Exhibits basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
• Begins recognizing and identifying body parts of a vehicle and other potential property damage
• Analytical Skills
• Auto Insurance Claims
• Automobile Accidents
• Critical Thinking
• Customer Service
• De-Escalation
• Insurance Policies
• Problem Solving

Company Overview