Operations Coordinator

Match Retail is an industry leader in sales execution, merchandising, and brand activation for North America’s most recognizable brands. The Operations Coordinator plays a critical role in supporting day-to-day operational execution across field programs and client initiatives, focusing on coordinating people, processes, logistics, and reporting to ensure efficient program delivery.

Responsibilities

• Support end-to-end operational execution of field programs and client initiatives
• Coordinate daily workflows, timelines, and operational deliverables
• Maintain operational trackers, workback schedules, and execution dashboards
• Support performance tracking, attendance management, and issue resolution
• Coordinate procurement, shipping, and distribution of program materials and assets
• Liaise with vendors and internal teams to ensure timely delivery and readiness
• Track operational costs, process invoices, update budget trackers, and support reconciliations
• Prepare weekly operational reports and post-program summaries
• Proactively flag risks, delays, resourcing gaps, or compliance issues and recommend solutions
• Support process improvements, SOP maintenance, and operational best practices

Skills

• 1–2 years of experience in operations coordination, field operations, or a similar role
• Bilingual in French is considered an asset
• Valid driver's license and access to a vehicle
• Ability to work flexible hours
• Strong organizational and time-management skills
• Detail-oriented with the ability to manage multiple priorities
• Strong written and verbal communication skills
• Proficient in Microsoft Office (Excel, Word, PowerPoint)

Benefits

• Competitive compensation and career growth opportunities
• Dynamic, collaborative, and performance-driven work environment
• Exposure to leading brands and strategic retail initiatives
• A culture that values insights, execution, and measurable results

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