Financial Aid Advisor - CCC

Concorde Career Colleges is dedicated to helping students achieve their educational goals, and they are seeking a Financial Aid Advisor. This role involves providing guidance to students and families on financial aid processes, evaluating eligibility, and ensuring compliance with regulations.

Responsibilities

• Provide one-on-one counseling to students and families regarding financial aid options, application processes, and eligibility requirements
• Assist in the completion of financial aid forms, including the Free Application for Federal Student Aid (FAFSA), the Master Promissory Note, and other institutional documentation
• Offer guidance on budgeting, financial literacy, and loan repayment strategies
• Evaluate and process financial aid applications in accordance with federal, state, and institutional policies
• Determine student eligibility and award financial aid packages, including grants, scholarships, loans, and work-study programs
• Monitor and verify documentation for accuracy and compliance
• Stay informed about changes in federal, state, and institutional financial aid regulations
• Facilitate financial aid practices that meet compliance standards and maintain accurate records
• Prepare and submit required reports to governing agencies
• Understand and comply with all applicable Federal regulations/procedures per the annual Federal Handbook
• Collaborate with other departments to support student success and resolve financial aid-related issues
• Conduct workshops, presentations, and outreach activities to educate students and families about financial aid opportunities
• Conduct entrance interviews and exit interviews as required by Federal regulation
• Maintain accurate records of student interactions and financial aid determinations using appropriate software systems
• Generate reports and analyze data to identify trends and improve processes
• Other duties as assigned

Skills

• High School diploma (or GED) (required) and one (1) year experience working in financial aid
• Minimum of one (1) year of experience performing data entry and professional customer service experience (required)
• Must not currently be in default on any Federal Student Loans or go into default on any Federal Student Loans while employed
• Proficiency with Microsoft Office Suite
• Work effectively with diverse populations and build rapport with students and families
• Accurately interpret and apply financial aid regulations
• Explain complex financial aid concepts in a clear and accessible manner
• Adapt to changing regulations, technologies, and institutional priorities
• Able and willing to communicate, think, learn, and reason
• Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks
• Safely ambulate and/or maneuver when on-site at Company locations
• Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility
• Ability to use good judgment, problem-solving and decision-making skills
• Ability to maintain confidentiality and manage sensitive information with discretion
• Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously
• Ability to gain, understand and apply information and data as it relates essential functions of the position
• Ability to foster long-term relationships with stakeholders
• Associate degree in relevant field (preferred)
• One (1) year of experience in a proprietary online higher education environment (preferred)
• Knowledge of federal and state financial aid regulations and policies (preferred)
• Proficiency with financial aid systems (e.g., Anthology, PowerFAIDS) (preferred)

Benefits

• Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
• Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible)
• Retirement Matching: 50% match on the first 6% of your contributions after 90 days
• Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
• Competitive Insurance: Health, vision, and dental coverage for you and your dependents
• Pet Insurance: Competitive coverage for your furry family members through ASPCA
• Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

Company Overview