CLYNK Brand Ambassador

TOMRA, doing business as CLYNK, is committed to building an inclusive team that improves community and environment. The CLYNK Brand Ambassador plays a crucial role in customer acquisition, retailer support, and customer education while tracking key performance indicators related to customer engagement and brand reach.

Responsibilities

• Actively promote CLYNK's brand and services at Stop & Shop locations and community events
• Educate customers on the program's benefits and provide guidance for a seamless user experience
• Provide expert level training to customers with CLYNK account sign-ups and demonstrate the use of our mobile app, kiosk, and sustainability station
• Answer general customer questions and ensure positive, solution-oriented interactions
• Set up and manage promotional tables at events and during store deployments
• Own the design and optimization of in‑store promotional processes to improve customer conversion
• Develop and implement plans for scaling the pilot program within assigned regions
• Distribute marketing materials and create an engaging, educational atmosphere for customers
• Educate the public on sustainability and recycling practices while showcasing how CLYNK’s model supports these values while simplifying and streamlining the redemption process
• Travel between store locations on a rotational basis; up to 75%
• Document and provide shift level insights on event participation, customer interactions, and program feedback

Skills

• High school diploma or equivalent required
• Minimum 1 year of experience in customer service, marketing or promotional role preferred
• Proficiency in Microsoft Office Suite (especially Excel and Outlook)
• Excellent verbal and written communication; outgoing and personable
• Ability to work flexible hours, including weekends, evenings, and holidays as scheduled
• Keen attention to detail and meticulous follow up skills
• Must be able to manage multiple tasks and projects at the same time
• Team player with a positive attitude
• Bi-lingual English/ Spanish preferred but not required

Benefits

• Medical, dental, vision and disability insurance
• 401(k) plan with an employer-paid match
• Flexible work environment

Company Overview