Client Representative - Global Shareholder Services

Franklin Templeton is a dynamic firm in the asset management, wealth management, and fintech sectors, dedicated to helping clients achieve their investment goals. The Client Representative role focuses on delivering exceptional service to financial professionals and shareholders, ensuring compliance and accurate transaction processing while participating in ongoing training and development.

Responsibilities

• Deliver professional, confidential client interactions
• Provide world-class service using strong product and process knowledge
• Ensure compliance and complete financial and non-financial transactions accurately
• Participate in training programs and weekly mentoring sessions

Skills

• Customer service experience
• Bachelor's degree or equivalent education and experience
• Understanding of financial services or a genuine interest in learning about the investment management industry
• Strong written and verbal communication skills
• Attention to detail, ability to multi-task, and prioritize
• Proficient with computers and ability to learn new systems quickly

Benefits

• Three weeks paid time off the first year
• Medical, dental and vision insurance
• 401(k) Retirement Plan with 85% company match on your pre-tax and/or Roth contributions, up to the IRS limits
• Employee Stock Investment Program
• Tuition Assistance Program
• Purchase of company funds with no sales charge
• Onsite fitness center and recreation center*
• Onsite cafeteria*

Company Overview