Case Manager Float - Hennepin County

Pinnacle Services, Inc. is an innovative agency experiencing rapid growth in the Case Management department. They are seeking a Case Manager Float to provide person-centered services to individuals with various needs, including developmental disabilities and mental health issues. The role involves assessing client needs, coordinating resources, and monitoring service delivery while managing a diverse caseload.

Responsibilities

• Assessing the areas of the persons served life where assistance is needed
• Offering and coordinating resources for the persons served being supported
• Monitoring service delivery and working with providers to ensure the person's served needs are met
• Service plan development
• Attend regular in person meetings with person's served and their interdisciplinary teams
• Case noting client related work to create billable units
• Enjoys a fast-paced environment; may manage 10–40 cases at a time, with a goal of keeping the float position under 50 clients
• Thrives without a set caseload, working with diverse individuals, waivers, and programs. Must be adaptable, able to quickly assess case status, and determine next steps even with limited documentation
• Manages stress well during high-volume periods, such as large case transfers with increased emails and calls

Skills

• Be a graduate from an accredited four-year college with a major in social work, psychology, sociology, or a closely related field
• Be a graduate from an accredited four-year college with a major in any field and one year of full-time experience as a social worker/case manager/care coordinator in a public or private social service agency
• One year of full-time experience in education or treatment of persons served with developmental disabilities or related conditions
• At least one course focused on developmental disabilities is required. Candidates must provide an official college or university transcript to verify completion of this coursework
• Applicants must have a valid driver's license and acceptable driving record as determined by Pinnacle Services policy
• Applicants must have a vehicle that is covered with current insurance
• Applicants must successfully clear local and/or stated background checks
• One year of full-time experience in education or treatment of persons served with developmental disabilities or related conditions, or a minimum of one course that specifically focuses on developmental disabilities
• Possess a LSW or higher form of BOSW Licensure

Benefits

• Training Program - up to 8 weeks.
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short Term Disability
• Voluntary Life Insurance
• MN Paid Leave
• Paid Time Off
• 7 Paid Federal Holidays
• 401K - Eligible to contribute the 1st quarter after 6 months of employment.
• Flex-Time Benefit - available after the first 90 days.
• Hybrid Work Schedule: Eligible after 90 days of on-site training at our NE Minneapolis office. Based on your 90-day performance evaluation, you may qualify to work from home up to 3 days per week.
• MSSA membership & paid CEUs
• Licensing supervision
• Professional Growth Opportunities
• Team Atmosphere
• Animal Friendly Corporate Office

Company Overview