Business Automation Specialist

Trexo Robotics is enabling mobility by building powered wearable robots. They are seeking a Business Automation Specialist to act as the primary architect of their digital tools ecosystem, helping to connect various tools and maintain smooth operations as the company grows.

Responsibilities

• Design and implement complex flows, validation rules, and custom objects to streamline the sales and fulfillment pipeline on Salesforce
• Create no-code and low-code integrations using Zapier to connect Salesforce with Airtable, email marketing tools, and our internal databases
• Create process maps and data diagrams in tools like Miro, use these to find gaps and work on continuous improvements
• Write custom JavaScript or Python scripts to automate high-level workflows in Airtable and Salesforce that standard 'out-of-the-box' features cannot handle
• Build and maintain advanced dashboards and reports to provide real-time visibility into the health of the business
• Develop metrics within Salesforce to track customer satisfaction, sales velocity, and team performance
• Build logic to identify 'at-risk' clients and churn patterns, enabling the team to intervene before a customer loses engagement
• Manage the technical side of clinical studies, ensuring data integrity within our CRM for all involved stakeholders
• Keep our existing automation scripts running smoothly and fix any bugs that pop up
• Work with other departments to find out what is slowing them down and build solutions for them
• Create or update documentation, guides or training sessions to help the team learn how to use the new tools you build

Skills

• Proven experience configuring Flows, Reports, Dashboards to solve complex business problems
• Strong experience with scripting languages like JavaScript and Python to extend automation capabilities
• Previous experience with databases and SQL queries to pull insights from multiple sources
• Strong proficiency in Excel and Word for data mapping and process documentation
• Capability to understand complex operational workflows and convert them into efficient, automated systems
• Experience working with AI used in real operational environments
• Experience in startups or small organisations
• Experience with no-code automation tools such as Zapier, n8n, powerautomate etc
• Salesforce Certification: (e.g., Salesforce Administrator or Platform App Builder)
• Experience with BI tools (Basedash, Tableau, Quicksight, or PowerBI)
• Deep experience with Airtable and Zapier
• A degree in Engineering, Computer Science, Business or a similar field

Benefits

• Unlimited Vacation policy.
• Flexible work options.
• Group benefits plan (medical and dental)
• Snacks in the office.
• Dog friendly office.

Company Overview