Billing Compliance Coordinator

Kahana Feld is a firm seeking a Billing Compliance Coordinator who will support the billing compliance process by managing communications and coordinating workflows. The role is essential in maintaining compliance standards and ensuring timely billing operations.

Responsibilities

• Own and manage the Billing Compliance email inbox, ensuring all communications are reviewed and addressed timely
• Review, respond to, and route billing compliance-related emails as appropriate
• Ensure no communications go unanswered; track and follow up on all outstanding items
• Maintain organization and visibility of all billing compliance correspondence
• Escalate issues, delays, or unresolved items to the appropriate team member
• Prepare and send bi-weekly front-end edit communications to attorneys and timekeepers
• Track responses and ensure timely follow-up on outstanding items
• Coordinate front-end workflow between Billing Compliance, attorneys, and Accounting
• Maintain calendars and deadlines related to front-end review cycles
• Enter and apply billing edits and updates based on timekeeper and attorney feedback
• Ensure all changes are accurately reflected within billing systems (e.g., Aderant)
• Maintain consistency between requested edits and final billing output
• Maintain logs and trackers for front-end status, outstanding edits, and completed actions
• Ensure all billing changes and communications are properly documented
• Maintain organized and accessible records for all billing compliance activity
• Track open items and ensure timely resolution across all assigned tasks
• Coordinate with internal teams to ensure billing deadlines are met
• Support movement of invoices through the front-end review and approval process
• Follow established billing compliance workflows and procedures
• Identify gaps or inconsistencies in processes and escalate as needed
• Support standardization and continuous improvement of billing compliance operations

Skills

• Strong organizational and time management skills
• High attention to detail and accuracy
• Ability to manage high-volume, deadline-driven work
• Strong written communication skills
• Ability to follow structured processes and workflows
• Reliable follow-through and task ownership
• Proficiency in Microsoft Office Suite
• Ability to learn and navigate internal systems (e.g., Aderant, billing platforms)
• Experience in a law firm, legal billing, or professional services environment
• Familiarity with billing or front-end review processes
• Experience maintaining trackers, logs, or operational workflows

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