Administrative Assistant (bilingual) - Contract

Canada Life is a leading insurer in Canada, and they are seeking an Administrative Assistant to support their Disability Management Services Office. The role involves handling administrative functions related to disability claimants, including processing emails, data entry, and managing communications with clients and providers.

Responsibilities

• Process emails and data entry
• Identify documents related to claims
• Index documents to claims
• Update databases of claimants, providers, suppliers
• Handle routine telephone inquiries
• Process claims for reimbursement of medical expenses
• Process, scan et distribute mail and prints
• Communicate with claimants or external providers by phone or in writing

Skills

• Bilingualism (fluent in French and English) required, as the position will regularly serve our clients with English and French-speaking needs
• Excellent customer service skills
• Proficient user in MS Office including Outlook, Word, Excel
• Strong typing and data entry skills
• Precision and attention to detail
• Ability to work in a fast paced environment with changing priorities
• Teamwork oriented
• Well developed organizational and time management skills
• Reliability Status Security Clearance – this can only be completed with candidates who receive an offer of employment

Benefits

• The cost of submitting these checks will be covered by Canada Life.

Company Overview