Join the arenaflex Team and Make a Difference in the Lives of Patients with Rare Diseases Are you passionate about delivering exceptional customer service and making a positive impact on people's lives? Do you have a strong desire to work in a dynamic and supportive environment where you can grow and develop your skills? If so, we invite you to explore the exciting opportunity to join our arenaflex team as an Entry Level Phlebotomist/Medical Customer Service Representative. About arenaflex arenaflex is a global biopharmaceutical leader dedicated to transforming patient care through the development of novel specialty pharmaceuticals and best-in-class patient support programs. With a strong commitment to innovation, excellence, and patient-centricity, we strive to make a meaningful difference in the lives of patients with rare diseases. Our team is united by a shared purpose to provide Better Health and a Brighter Future to people around the world. The Role As an Entry Level Phlebotomist/Medical Customer Service Representative, you will play a vital role in supporting the operations of our Plasma Donation Center. You will be responsible for providing exceptional customer service to our donors, ensuring their safety and satisfaction, and contributing to the collection of high-quality plasma that will become life-changing medicines. This is an on-the-job training opportunity, and we will provide you with the necessary skills and support to excel in this role. Key Responsibilities: * Answer phones, greet, and engage with donors, ensuring their safety and satisfaction * Screen new and repeat donors, take and record vital signs, and finger stick results * Use our Donor Information System to prepare donor charts, maintain accurate records, and coordinate donor compensation * Identify operational opportunities for continuous improvement and initiate changes to center processes using company-approved procedures * Work a variety of shifts, including evenings, weekends, and holidays, to ensure our donors receive exceptional service What You Bring to arenaflex: * High school diploma or equivalent * Ability to walk and/or stand for the entire work shift * Willingness to work evenings, weekends, and holidays * Ability to lift up to 5 pounds and occasional lifting of materials up to 32 pounds and rarely 50 pounds * Fine motor coordination, depth perception, and ability to hear equipment from a distance * Prolonged glove wear due to potential exposure to bloodborne pathogens (risk level 1) * 1 or more years of experience working in a customer or patient-facing role is helpful What arenaflex Offers You: * A purpose you can believe in: every day, you'll know that your work is helping to improve the lives of patients with rare diseases * A team you can count on: our supportive and collaborative environment will help you grow and develop your skills * Opportunities for career growth: we're committed to helping you advance your career and achieve your goals * Comprehensive benefits program: including retirement benefits, medical/dental, family leave, disability insurance, and more * A fast-paced, friendly environment: where you'll have the opportunity to make a meaningful difference in the lives of our donors and patients Certifications and Awards: * Certified as a Global Top Employer, arenaflex offers stimulating careers, encourages innovation, and strives for excellence in everything we do * We foster an inclusive, collaborative workplace, where our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world Compensation and Benefits: * Starting hourly wage: $16.00 (reflecting the actual starting rate for this position) * Eligibility for short-term incentives * Medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits * Eligibility to receive up to 80 hours of sick time and accrue up to 120 hours of paid vacation per calendar year Equal Employment Opportunity: arenaflex is proud of its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state, and local laws, and any other characteristic protected by law. Location: USA - WI - Oshkosh Worker Type: Employee Worker Sub-Type: Regular Time Type: Part-time Job Exempt: No Apply Now: If you're passionate about delivering exceptional customer service and making a positive impact on people's lives, we invite you to apply for this exciting opportunity to join our arenaflex team as an Entry Level Phlebotomist/Medical Customer Service Representative. Click the link below to apply: Apply Job! Apply for this job