Utility Allowance Specialist (Customer Service Agent) $17-$20/hr

Zeffert & Associates is a nationwide leader of affordable housing compliance, providing services to property managers, owners, and housing authorities since 1994. They are seeking a Utility Allowance Specialist who will communicate with customers and provide knowledgeable answers to their inquiries while working with internal departments to meet customer needs.

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Skills

• At least 1 - 3 years' of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance
• Work from home

Company Overview