Systems Engineer I

Aflac is a Fortune 500 company and an industry leader in voluntary insurance products. The Systems Engineer I role involves providing support for design and maintenance of a multi-platform environment, troubleshooting complex issues, and ensuring system compliance with organizational requirements.

Responsibilities

• Provides support on design/architectural and maintenance of a multi-platform environment for distributed on premise and cloud
• Serves as the subject matter expert in performing maintenance and support of most customer products
• Troubleshoots and analyzes complex issues/problems specific to a broad range of infrastructure products and networking components; documents solutions and builds checklists for team use; provides on-the-spot training with clients and practices proactive knowledge-sharing
• Helps in the design, implementation, configuration, and standards of operating systems at the enterprise level in a multi-platform environment
• Regulates systems performance; resolves system problems, capacity issues, and inoperability by tracking/reporting maintenance and fine-tuning systems to achieve optimum level of performance
• Establishes the development of disaster recovery plans, and develops the appropriate test plans
• Ensures the system's compliance with the organization's requirements through the implementation of, auditing of, and adherence to policies, procedures, and security standards
• Ensures data integrity by evaluating and managing the appropriate software/hardware solutions
• Reviews Aflac systems and services provided by vendors to ensure that service levels meet requirements
• Develops and plans software/hardware upgrades and system installations in accordance with established policies and procedures
• Performs other duties as required

Skills

• Bachelor's Degree in Computer Science, Information Systems or related field
• Zero to two years of experience monitoring, analyzing and maintaining computer system operations
• Network hardware and software troubleshooting techniques
• Lead Medium Projects (312 Mths)
• Internal controls and change management processes
• Skill in solving technically challenging problems involving distributed application and hardware issues
• Distributed Infrastructure
• Microsoft Platforms
• Microsoft Office 365 administration and Azure Active Directory
• AWS Systems Operations
• Distributed Processing
• SQL Server
• IP (Internet Protocol), Windows, Unix Networking
• Java
• Integration of Multiple Software Packages
• Problem Solving Skills
• Supporting Enterprise Backup Solutions
• Distributed security protocols and implementations
• Unix Platforms
• Disaster Recovery Experience
• Server Hardware & O/S Management
• Server Hardware Configuration
• Infrastructure Support
• Microsoft Active Directory

Benefits

• Medical, dental, and vision coverage
• Prescription drug coverage
• Health care flexible spending
• Dependent care flexible spending
• Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee)
• 401(k) plans
• Annual bonuses
• Opportunity to purchase company stock
• 11 paid holidays
• Up to 20 days PTO to be used for any reason
• State-mandated sick leave
• Other leaves of absence, if eligible

Company Overview

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