[Remote] Remote Legal Processing Representative

Note: The job is a remote job and is open to candidates in USA. Better Life Plans is seeking a detail-oriented and dependable Legal Processing Representative to support their legal operations team. This role is essential in managing and processing critical legal documents related to debt collection lawsuits, ensuring accuracy and compliance with legal workflows.

Responsibilities

• Review, process, and organize incoming legal documents such as: Stipulated agreements
• Summons and complaints
• Settlement offers
• Court correspondence
• Open, upload and distribute incoming digital mail
• Prepare and send outgoing legal correspondence via mail and digital platforms
• Accurately track document statuses and deadlines using internal CRM and third-party software
• Follow detailed workflows to ensure all tasks meet legal and operational requirements
• Communicate with internal teams to escalate issues or confirm next steps on sensitive cases
• Maintain organized digital and physical records in accordance with compliance standards
• Crosstrain in other administrative functions and assist in special projects as needed
• Perform other duties as assigned

Skills

• 6+ months of data entry, legal admin, or office support experience
• Ability to accurately read and interpret legal documents
• Experience working in multiple systems, databases, or CRMs
• High attention to detail and data accuracy
• Strong organizational and time management skills
• Ability to follow strict protocols and meet deadlines
• Proficient in basic office software (e.g., Microsoft Office, PDF tools, scanners)
• High School Diploma, BA preferred or equivalent experience and/or related training
• Basic – Effectively communicate both verbally and in written format
• Basic – Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Intermediate – Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Intermediate skills in Microsoft Word, Excel, and general computer/internet navigation
• Experience working in a legal, collections, or financial services environment
• Familiarity with legal terminology and debt collection processes
• Prior use of legal case management systems or third-party processing software
• 2 years' experience in processing, data entry, document auditing, or quality assurance preferred

Benefits

• Medical, Dental, and Vision Insurance, plus other voluntary employee-paid benefits, following 30 days of employment
• Company-Paid Benefits, including Short-Term Disability, Long-Term Disability, Life and AD&D Insurance (1x annual covered earnings up to $50,000)
• Financial Well-Being, Employee Assistance, and Caregiver Support Programs
• Adoption Assistance Program
• 401(k) with employer match
• Paid Time Off (PTO), in accordance with the Company’s accrual schedule and PTO policy
• 3 Floating Holidays and 9 Company-Paid Holidays, in accordance with Company policy
• Insperity Training and Development

Company Overview