[Remote] Remarketing Support Associate

Note: The job is a remote job and is open to candidates in USA. First Help Financial (FHF) is a fast-growing and culturally diverse company in the U.S. seeking a Remarketing Support Associate to join their Loss Mitigation department. This role involves working with vendors to support workflows for liquidating collateral while ensuring compliance and quality.

Responsibilities

• Input and track vehicle progress from vehicle recovery to post-sale
• Review reports and photos of recovered vehicles to assess damage and overall condition
• Review vehicle estimates and track vehicle inspection and repair progress
• Maintain documentation uploads such as repossession and post-sale documentation
• Assist with title tracking in internal dashboards
• Review vehicles ready for sale at wholesale and salvage auctions
• Follow up on accounts via email, phone, or through internal sites
• Any other duties assigned to assist the Remarketing Team

Skills

• Demonstrated historical career stability
• High school diploma or equivalent
• Previous experience in the automotive industry, including but not limited to auto lending, auto insurance, car dealerships, mechanical shops, or automotive auctions, etc
• Proficient knowledge of Excel and Outlook
• A strong attention to detail and dedication to consistency
• Passion to establish a career with FHF, we believe in providing growth opportunities!
• Ability to think critically and be self-reliant
• Strong self-discipline in a remote environment
• Previous remote or hybrid experience
• 1+ years of Loss Mitigation or Remarketing is a plus!

Benefits

• Competitive health and welfare benefits (medical, dental, vision, LTD/STD, Identity theft, paid parental leave and much more)
• Paid vacation
• 401(k) match
• Tuition reimbursement
• Social activities
• Monthly lunches
• A robust employee recognition and talent development program to enhance your career with us

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