[Remote] Insurance Account Manager

Note: The job is a remote job and is open to candidates in USA. Billyard Insurance Group Inc. is seeking a motivated insurance professional to join their team as an Account Manager. This role involves managing a large book of business while delivering excellent customer service and collaborating with senior brokers to enhance client relationship management.

Responsibilities

• Support the management of a large commercial and personal lines book of business
• Deliver excellent customer service, assisting clients with policy inquiries, renewals, and endorsements
• Collaborate closely with a senior broker to learn best practices in client relationship management and sales
• Manage multiple priorities and deadlines in a fast-paced environment with accuracy and attention to detail
• Apply critical thinking to solve problems, anticipate client needs, and take initiative in day-to-day responsibilities

Skills

• Experience in the insurance industry is an asset (sales or service)
• Strong communication and relationship-building skills
• Highly organized with the ability to stay on top of competing priorities and tight deadlines
• A self-starter who takes ownership of their work and thrives with minimal supervision
• Patient, detail-oriented, and committed to delivering high-quality service
• A proactive problem-solver with a strong sense of accountability
• RIBO or OTL (optional)

Benefits

• Comprehensive benefits package
• RSP matching plan
• Work from home with flexible hours
• Direct mentorship – an opportunity to grow and learn from a top broker

Company Overview