[Remote] HR Operations Onboarding Specialist (contract)

Note: The job is a remote job and is open to candidates in USA. Upstart is a leading AI lending marketplace focused on reducing borrowing costs for Americans. The HR Operations Onboarding Specialist will coordinate onboarding activities, manage data workflows, and ensure compliance with background and I-9 requirements to provide a seamless experience for new hires.

Responsibilities

• Coordinate onboarding activities
• Manage data workflows across internal People, Recruitment, and IT systems
• Ensure compliance with background and I-9 requirements
• Serve as a go-to partner for internal teams and new hires
• Drive a seamless and delightful day 1 experience for new employees
• Review background checks
• Process new hire transactions in Workday
• Coordinate laptop shipments
• Address confirmations without missing a beat
• Field onboarding questions from candidates, managers, and recruiters
• Monitor data across multiple systems (HRIS, ATS, IT, headcount management) and catch inconsistencies and unblock bottlenecks

Skills

• 1-3 years of HR experience, preferably in an HR operations, onboarding, or related role
• Proven ability to handle sensitive and confidential information
• Exceptional written and verbal communication skills, with the ability to tailor messaging to audiences at all levels of the organization
• Self starter who can manage and prioritize multiple tasks in a fast-paced, collaborative environment
• A responsive, customer-service posture with excellent organization skills
• The ideal candidate will pay strong attention to detail as a habit and they will hold the quality of their work as paramount in all that they do
• Experience using Workday and applicant tracking systems (e.g., Greenhouse)
• Working knowledge of I-9 and background check processes and tools (e.g. Equifax, Checkr)
• Experience in the tech industry

Benefits

• Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
• Generous 401(k) plan with Upstart matching $2 for every $1 contributed, up to $15,000 per year
• Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees
• Affordable medical, dental, and vision coverage, with multiple plan options - Upstart covers 90% to 100% of the cost depending on the plans you choose
• Health Savings Account contributions from Upstart for eligible plans
• Income protection benefits, including company-paid Basic Life, AD&D, and Short- and Long-Term Disability coverage, with options to purchase supplemental coverage
• Paid time off, sick and safe time, and company holidays
• Paid family and parental leave to support caregiving and major life moments
• Family-centered benefits through Carrot and Cleo, supporting fertility, parenthood, and caregiving
• Employee Assistance Program (EAP) offering mental health support and life-centered resources
• Financial wellness resources, including access to financial planning tools and a financial concierge service
• Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
• Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
• Connection and community through team events and onsites, all-company updates, and employee resource groups (ERGs)
• Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our four offices, located in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!)

Company Overview