[Remote] CSR - Customer Service Representative

Note: The job is a remote job and is open to candidates in USA. WECO is a company dedicated to bringing back dinnertime to busy families with relaxed, ready-to-eat meals. They are seeking a Customer Service Representative to deliver outstanding customer experiences and help clients with billing and account issues while promoting a positive team environment.

Responsibilities

• Deliver an outstanding store experience that improves customer loyalty
• Help our clients identify the right solutions to customer billing, technical, and/or account issues
• Problem solve and make professional judgement on whether customers qualify for the in-store services that the firm’s clients offer
• Participate in the company's social media campaigns
• Develop strong leadership and interpersonal skills
• Driving sales through retail promotions with a positive attitude!

Skills

• Ability to build rapport with clients
• Effective listening skills
• Strong negotiation and leadership skills
• Deadline and results-oriented
• Self-motivated and proactive qualities
• Ability to effectively communicate with customers, peers, and management
• Previous experience in Marketing, Retail, Food Industry, Customer Service, and Sales is a plus, but not required!

Benefits

• Health insurance
• Hourly pay + Weekly Bonuses
• Weekly pay every Friday
• Full time / Part time / Seasonal Opportunities
• Company paid travel
• Major Holidays off

Company Overview