MRSGM NA Associate Account Manager Commercial Insurance

Posted 2026-05-06
Remote, USA Full-time Immediate Start

Roanoke Insurance Group Inc. is part of Munich Re Group, specializing in specialty and marine lines of insurance. They are seeking a full-time Account Manager for Commercial Insurance to manage policy renewals, analyze coverage forms, and maintain client relationships in their Long Beach, CA office.


Responsibilities

  • Manage policy renewals with markets and producers
  • Market new business submissions with markets and producers
  • Review and analyze various coverage forms
  • Prepare ACORD® or custom applications from information provided by producers and clients
  • Submit applications to various markets, tracking status and outcome of requests
  • Prepare proposals, transmit to clients, and address any questions from clients or other staff
  • Communicate with clients, producers, and insurance markets to process coverage changes and respond to questions
  • Utilize our Agency Management System (Applied Epic) fully and adhere to internal process instructions
  • Check incoming policies, endorsements, and audits for accuracy
  • Prepare and transmit invoices to clients
  • Prepare premium finance agreements
  • Issue and manage binders and certificates of insurance for clients as needed
  • Generate surplus lines affidavits as needed
  • Handle telephone requests and written correspondence (internal and external)
  • Maintain positive relationships with insurance markets, internal teams, and clients
  • Perform other specific duties and projects assigned by management

Skills

  • 1-2 years' property/casualty insurance experience, preferably with direct client contact
  • Aptitude working with Agency Management software; Applied System Epic, preferred
  • Pursue a program for professional development including attending and maintaining continuing education (CE) credit, as necessary for licensing
  • Understanding of most types of property/casualty insurance
  • Ability to analyze insurance policies and compare different coverage forms
  • Excellent organizational skills, including the ability to multi-task and comply with deadlines

Benefits

  • Health insurance coverage
  • Life and disability insurance
  • 401k match
  • Paid holidays
  • Sick time
  • Paid vacation
  • Generous healthcare plans
  • Voluntary dental & vision plans
  • 401(k) plan
  • Flexible spending plans
  • Health Savings Accounts (HSA)
  • Paid time off
  • Paid holidays
  • Tuition reimbursement
  • Short/long term disability
  • Paid Parental Leave
  • Employee Assistance Program (EAP)
  • Employee Wellbeing Program
  • Community involvement
  • Life insurance

Company Overview

  • Roanoke delivers risk solutions with unmatched responsiveness, knowledge, and dedication to help you succeed in the supply-chain logistics and global trade industry. It was founded in 1935, and is headquartered in Schaumburg, Illinois, USA, with a workforce of 201-500 employees. Its website is https://www.roanokegroup.com/.

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