Mortgage Processor (Hybrid)

Posted 2026-05-06
Remote, USA Full-time Immediate Start

Georgia United Credit Union is seeking a Mortgage Processor to support all mortgage loan processing activities. The role involves collecting and verifying information, preparing documents for underwriting, and communicating loan status to all parties involved.


Responsibilities

  • Provides exceptional member service and acts as liaison to request required documentation from applicants and follow up on missing items
  • Reviews preliminary documents to determine qualification for portfolio and investor products
  • Communicates loan program features and benefits to members
  • Provides members with timely and periodic status updates on their loan application
  • Orders any necessary information such as appraisal, title, flood certs, verifications, insurance, etc
  • Reads, understands, and interprets basic real estate contracts and language
  • Coordinates activities with underwriters, attorneys, real estate agents and members
  • Reviews information for completeness and accuracy
  • Clarifies missing or questionable information
  • Follows up with members on outstanding documents
  • Ensures that all necessary items are available for underwriting
  • Tracks development of information to ensure compliance with underwriting guidelines and resolves conditions of underwriting
  • Compiles documents and enters data into mortgage loan origination system for assessment
  • Submits loan for final approval
  • Assures that all member files are complete and in compliance with regulatory agencies and internal policies and investor guidelines
  • Communicates the status of loans to members and prepares any other miscellaneous correspondence and records as required
  • Resolves or refers requests and problems promptly and courteously
  • Answers member loan questions regarding the process of approval
  • Keeps management informed of area activities and of any significant problems
  • Stays informed of changes in lending standards, related legal requirements and trends in real estate
  • Promotes and establishes strong, positive, and productive working relationships within the organization through commitment to the company’s purpose, mission and core values

Skills

  • Provides exceptional member service and acts as liaison to request required documentation from applicants and follow up on missing items
  • Reviews preliminary documents to determine qualification for portfolio and investor products
  • Communicates loan program features and benefits to members
  • Provides members with timely and periodic status updates on their loan application
  • Orders any necessary information such as appraisal, title, flood certs, verifications, insurance, etc
  • Reads, understands, and interprets basic real estate contracts and language
  • Coordinates activities with underwriters, attorneys, real estate agents and members
  • Reviews information for completeness and accuracy
  • Clarifies missing or questionable information
  • Follows up with members on outstanding documents
  • Ensures that all necessary items are available for underwriting
  • Tracks development of information to ensure compliance with underwriting guidelines and resolves conditions of underwriting
  • Compiles documents and enters data into mortgage loan origination system for assessment
  • Submits loan for final approval
  • Assures that all member files are complete and in compliance with regulatory agencies and internal policies and investor guidelines
  • Communicates the status of loans to members and prepares any other miscellaneous correspondence and records as required
  • Resolves or refers requests and problems promptly and courteously
  • Answers member loan questions regarding the process of approval
  • Keeps management informed of area activities and of any significant problems
  • Stays informed of changes in lending standards, related legal requirements and trends in real estate
  • Promotes and establishes strong, positive, and productive working relationships within the organization through commitment to the company's purpose, mission and core values

Company Overview

  • Georgia United Credit Union is a banking firm offering auto, mortgage, checking account, and credit card services. It was founded in 1958, and is headquartered in Duluth, Georgia, USA, with a workforce of 201-500 employees. Its website is http://gucu.org.

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