Market Development & Sales Support Specialist - Los Angeles

Numilk is an industry-changing, no-waste plant-based food-tech startup looking for an energetic and organized professional to help expand their presence in specialty coffee shops. The Market Development & Sales Support Specialist will support the café network by assisting with machine installations, onboarding new partners, and building relationships with local businesses.

Responsibilities

• Assist with machine installations at new café locations
• Support troubleshooting and basic machine education for café staff
• Coordinate service visits, plumbers, and installation logistics
• Help manage local inventory and storage
• Assist with occasional product deliveries or shipments
• Help onboard new café partners
• Assist with account setup and administrative tasks
• Support customer service and issue resolution
• Help maintain CRM records and account tracking
• Visit cafés across Los Angeles and build relationships
• Introduce our product to potential new café partners
• Help coordinate demos and product tastings
• Assist with sample drops and outreach to local coffee shops

Skills

• 1–3+ years of experience in coffee, hospitality, foodservice, or customer-facing roles
• Strong communication and relationship-building skills
• Ability to work independently in a field-based role
• Comfortable learning equipment and performing basic troubleshooting
• Proficiency with Google Workspace, Microsoft Office, and CRM tools
• Ability to lift up to 40 lbs
• Valid driver's license and reliable vehicle required
• Willingness to travel locally (approximately 75% field-based work)
• Barista experience or familiarity with café workflows
• Experience with coffee equipment or beverage programs
• Previous exposure to startups or early-stage companies
• Interest in plant-based food innovation and sustainability

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off

Company Overview