Loan Processor

AgWest Farm Credit is a member-owned financial cooperative that provides financing and related services to various agricultural sectors. They are seeking a Loan Processor I or II to assist in originating, disbursing, and servicing customer loans within their Lending and Insurance team.

Responsibilities

• Perform administrative duties including typing correspondence and documents, establishing and maintaining electronic files, and greeting customers in person and on the phone
• Gather, accurately enter, and maintain customer information and customer financial information into applicable systems to assist in loan document generation, account monitoring/servicing, and reporting
• Perform required due diligence investigations of loan applicants, including public records searches, credit bureau reports, employment, income, assets and liabilities; order title evidence and appraisals, and complete other collateral due diligence as needed
• Review customer loan documents for accuracy and present to customer for signing and/or facilitate closings as assigned
• Comply with closing requirements and disburse loans as authorized, coordinate booking and certification of loans, within authorities
• Respond to customer inquiries and process customer transactions including disbursements, internal account transfers, etc
• Maintain an accurate database and complete assigned relationship plan actions
• Monitor follow-up requirements in assigned areas
• Handle customer information with a high degree of confidentiality
• Ensure appropriate information security protocols are followed in order to prevent unauthorized transactions or releases of information
• Comply with documentation expectations, procedures, laws and regulations
• Participate in community events, local advisor meetings, customer appreciation days, farm visits and other customer and public relation related activities, as needed
• Perform all duties and maintain all standards in accordance with company policies, procedures, and internal controls
• Other duties as assigned

Skills

• High school diploma or equivalent
• Ability to produce accurate reports, documents, and correspondence through attention to detail and knowledge of correct spelling, grammar and sentence structure
• Exceptional customer service orientation
• Ability to work efficiently and effectively on multiple projects in multiple software programs
• Ability to work independently and as part of a collaborative team
• Training in general office skills
• Experience in commercial lending, banking or related field
• General knowledge of applicable credit laws and regulations
• General knowledge of agricultural practices
• Knowledge of credit investigation and verification practices
• Knowledge of platting and legal descriptions
• Knowledge of accounting principles and processes

Benefits

• Medical, dental, and vision insurance
• Basic term life and AD&D insurance (fully paid for by the company)
• Paid days off annually: 15 vacation*, 15 sick, 12 holidays and 3 volunteer
• 401(k) plan (6% match plus 3% employer contribution)
• Employee Assistance Program
• Wellness Program
• Jeans are welcome at work every day at AgWest!

Company Overview