Junior Application Consultant- Utilities

Univerus is a fast-growing enterprise software company specializing in vertical market solutions. The Junior Application Consultant — Utilities specializes in implementing and supporting utility billing solutions for both the regulated and deregulated North American markets.

Responsibilities

• Gather requirements and configure utility billing modules for water, sewer, gas, and electric services
• Validate billing calculations, rate structures, and payment processing
• Support integrations with GIS, SCADA, AMI, metering solutions, payment processors, and financial GL systems
• Lead UAT cycles and go-live activities for billing system deployments
• Train municipal billing staff and create user documentation for SaaS onboarding
• Provide time-sensitive support during billing runs and payment deadlines; triage and escalate effectively

Skills

• Knowledge of utility billing systems and municipal government operations to support compliant and efficient workflows
• Utilized SQL and data querying to analyze data, troubleshoot issues, and generate actionable reports
• Contributed to ERP or Utility Billing systems implementation methodology, including requirements gathering, testing, integration, and post-go-live support
• Delivered effective customer-facing communication and training, improving user adoption and satisfaction
• Leveraged integration and API literacy to support system interoperability and data exchange across platforms
• Demonstrated strong problem-solving and support acumen to resolve technical and functional issues in a timely manner
• Bachelor's Degree in Commerce or Finance
• A minimum of 1-2 years of experience in accounting and / or A minimum of 1-2 years of experience in technical/programming field
• Applied domain knowledge to support accurate processes, compliance, and customer account management
• Led product requirements development by translating business needs into clear functional specifications and user stories
• Designed and delivered report development solutions to provide actionable insights and improve decision-making
• Utilized integration and API literacy to enable seamless system connectivity and data exchange

Benefits

• Health and Dental
• EFAP
• RRSP Matching
• Generous Vacation and Paid Time Off
• Flexible Work Environment
• Education Reimbursement Program

Company Overview