Inside Sales Application Engineer

Cornell Pump Company is a leader in manufacturing centrifugal pumps for various industries. They are seeking an Inside Sales Application Engineer to support customers in selecting equipment, managing quotes, and building relationships with clients and dealers.

Responsibilities

• Answer customer questions by phone and email about equipment selection
• Help customers choose the right pump models using technical information (BOMs, curves, dimensions)
• Prepare quotes and process sales orders
• Follow up with leads and existing customers
• Address technical and business questions or concerns
• Provide product demonstrations when needed
• Support and manage larger projects
• Build strong relationships with dealers, customers, and coworkers
• Represent the company at dealer events, trade shows, and customer visits (some travel required)

Skills

• Bachelor's degree in Engineering, Materials Science, or a related field or equivalent hands-on experience
• 1-2 years of inside sales or related experience (or equivalent combination of education and experience)
• Mechanical aptitude
• Strong communication and customer service skills
• Problem-solving and analytical thinking
• Ability to work in a fast-paced environment
• Mining industry knowledge is a plus

Benefits

• PTO & Holidays: Minimum of 2 weeks paid PTO + 10 paid holidays.
• 401(k): Up to 7.5% (3% employer contribution and up to another 4.5% employer matching) based on your contribution thereafter: immediate full vesting
• Medical: Choice of PPO or HDHP with HSA.
• Dental & Vision coverage.
• Pet Insurance
• Company-Paid Coverage: Life Insurance, AD&D, Short-Term Disability, Long-Term Disability.
• Parental Leave: 2 weeks paid.
• Employee Assistance Program (EAP) - company paid.
• Safety Benefits: Up to $250 every 2 years for safety shoes, and up to $250 every 2 years for prescription safety glasses (voucher or reimbursement).
• Additional Voluntary Benefits: Supplemental Life and AD&D insurance.
• Supplemental Health Insurance: hospital, accident, and critical illness insurance
• Company Additions: Coffee and healthy snacks are provided daily.
• Free lunch with food truck Fridays throughout the Summer, a summer party for the family, holiday events, and Santa Day for the kids.

Company Overview