**Experienced International WebChat Outbound Sales Representative – Late Night/Early Morning Shift**

At arenaflex, we're on a mission to revolutionize the way people experience travel and leisure. As a leading player in the industry, we're constantly pushing the boundaries of innovation and customer satisfaction. We're now seeking an experienced and results-driven International WebChat Outbound Sales Representative to join our team and help us achieve our goals.

• *About arenaflex**

arenaflex is a dynamic and forward-thinking company that's passionate about delivering exceptional customer experiences. With a strong focus on innovation, customer satisfaction, and employee development, we're committed to creating a work environment that's inclusive, supportive, and rewarding. Our team is made up of talented individuals from diverse backgrounds, and we're proud to offer a range of benefits and opportunities that support our employees' personal and professional growth.

• *Job Summary**

As an International WebChat Outbound Sales Representative, you'll play a critical role in promoting arenaflex's products and services to direct consumers through live chat and phone interactions. You'll be responsible for establishing and maintaining quality customer relationships, identifying travel needs, and making recommendations to meet customer expectations. If you're a sales professional with a passion for travel and a knack for building strong relationships, we'd love to hear from you.

• *Key Responsibilities**

• Promote arenaflex's products and services to direct consumers through live chat and phone interactions
• Establish and maintain quality customer relationships by delivering exceptional customer service and identifying customer needs and expectations
• Identify travel needs and make recommendations to meet customer expectations
• Build and maintain effective relationships with new and existing consumers
• Maintain consumer prospect lists/contact database to identify client travel trends and opportunities to promote and sell arenaflex's products
• Acquire in-depth industry and company knowledge to articulate product features, benefits, pricing, and make recommendations
• Participate in daily team meetings and sales training to ensure accurate information is being communicated to direct consumers
• Participate in department-approved mass email campaigns targeting specific guests' profiles
• Perform other job-related functions as assigned

• *Essential Qualifications**

• High school diploma or equivalent; Bachelor's degree in Marketing, Business Administration, or related field preferred
• Minimum one year of sales experience; 2 years of sales experience preferred
• Cruise sales experience a plus
• Excellent verbal communication skills to effectively communicate with direct guests on the telephone and internally
• Strong working knowledge of arenaflex's products, including the current fleet and ship itineraries
• Ability to multi-task and work in a high-energy sales environment that is goal/quota driven
• Adherence to strictly enforced dress code required

• *Preferred Qualifications**

• Fluency in any language other than English
• Experience communicating with guests/clients via live chat
• Ability to work in a remote environment
• Strong analytical and problem-solving skills
• Ability to work in a fast-paced environment with multiple priorities and deadlines

• *Skills and Competencies**

• Excellent communication and interpersonal skills
• Strong sales and customer service skills
• Ability to work in a team environment and build strong relationships with colleagues
• Strong analytical and problem-solving skills
• Ability to adapt to changing priorities and deadlines
• Strong knowledge of arenaflex's products and services
• Ability to maintain confidentiality and handle sensitive information

• *Career Growth Opportunities and Learning Benefits**

At arenaflex, we're committed to supporting our employees' personal and professional growth. We offer a range of training and development opportunities, including:

• Ongoing sales training and coaching
• Access to industry-leading sales tools and technology
• Opportunities for career advancement and professional growth
• A supportive and inclusive work environment that encourages collaboration and innovation

• *Work Environment and Company Culture**

arenaflex is a dynamic and fast-paced work environment that's passionate about delivering exceptional customer experiences. We're committed to creating a work environment that's inclusive, supportive, and rewarding. Our team is made up of talented individuals from diverse backgrounds, and we're proud to offer a range of benefits and opportunities that support our employees' personal and professional growth.

• *Compensation, Perks, and Benefits**

• Salary range: $24,960 plus individuals may be eligible to participate in the company's Sales Incentive Plan
• Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications, and location, and applicable employment laws
• Benefits:
+ 401(k)+ Dental insurance+ Health insurance+ Paid time off+ Tuition reimbursement

• *Schedule**

• 8-hour shift
• Every weekend
• Morning shift
• Overnight shift
• You will be given one of the following 5-day/9-hour schedules:
+ M-Th & Sunday: 4am-1pm EST+ M & Wed-Saturday: 5am-2pm EST+ M-Wed, Fri, Sun: 6am-3pm EST+ M, Tue, Thur, Sat & Sun (split shift): 6am-10am & 5pm-9pm+ M, Wed, Fri, Sat & Sun (split shift): 8am-12pm & 7pm-11pm
• You must be available to any possible schedule, and you will be assigned an open schedule based on the needs of the company.

• *How to Apply**

If you're a motivated and results-driven sales professional with a passion for travel and a knack for building strong relationships, we'd love to hear from you. Please submit your application, including your resume and a cover letter, through our website. We can't wait to hear from you!

• *Application Questions**

• Have you ever worked for arenaflex, Oceania Cruises, or Regent Seven Seas Cruises?
• Please elaborate on your experience communicating with guests/clients via live chat.
• Please note this is an outbound sales position that requires communication via chat and phone. Is this something that aligns with what you're looking for?
• Are you fluent in any language other than English? If so, which one?
• Please note this is a late night/early morning shift. 1-2 weekend days will be assigned.
• You will be given one of the 5-day/9-hour schedules listed above. Are you open to any possible hours above?
• Please note this is a remote position, but we are hiring only in East Coast states. Where are you currently located?
• This is a salary + commission paid position. Earnings average $60k annually. Does this work for you?

• *Equal Employment Opportunity**

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a work environment that's inclusive, supportive, and rewarding.