Experienced HR Shared Services Specialist – Workday Data Management & Employee Experience Professional (Remote Position)

Join arenaflex: Redefining Entertainment and HR Excellence

Welcome to arenaflex – where innovation meets imagination, and where we're not just streaming content; we're streaming possibilities. As a global leader in entertainment technology with millions of passionate members worldwide, arenaflex has transformed how people experience television, films, games, and more. But beyond our groundbreaking content lies something equally remarkable: our people. We're looking for a talented HR Shared Services Specialist to become an integral part of our dynamic Human Resources team, working remotely to support our incredible workforce across the globe.

In this role, you'll be more than just an HR professional – you'll be the heartbeat of our employee experience, serving as the primary point of contact for all HR inquiries from initial requests through fulfillment. Your work will directly impact our employees' daily lives, ensuring they have the tools, information, and support they need to focus on what they do best: creating extraordinary entertainment experiences for our members.

About the HR Shared Services Team

Our HR Shared Services function is the backbone of arenaflex's people operations. We pride ourselves on delivering seamless, efficient, and employee-centric HR services that enable our workforce to thrive. This team collaborates closely with local and regional talent groups to identify solutions and resolve employee concerns in a timely, professional manner.

As a Shared Services Specialist, you'll be working primarily with Workday transactions, data input, and accuracy – ensuring our HR information systems remain pristine and reliable. You'll have the opportunity to partner with cross-functional teams, contribute to process improvements, and make a tangible difference in the employee experience at arenaflex.

What You'll Do

Your days will be dynamic, challenging, and incredibly rewarding. Here's what you can expect as part of our team:

• Employee Data Excellence: You'll ensure the accuracy of employee data through the meticulous management of employee systems and processes. Your attention to detail will help maintain data integrity that thousands of HR decisions depend upon daily.


• Application Support: You'll support applications that reach all personnel, ensuring they run smoothly so employees can focus on doing the best work of their lives. Your troubleshooting abilities will keep our HR technology ecosystem flowing seamlessly.


• Innovation & Automation: You'll have the possibility to research new tools and techniques that can then be implemented to simplify, optimize, and automate work across our Talent organization. We're always looking for ways to work smarter, and your innovative ideas will be welcomed and valued.


• Knowledge Base Management: Help create, write, and manage our HR knowledge base for our personnel. You'll develop comprehensive resources that empower employees to find answers independently while maintaining the highest quality standards.


• Process Implementation: Assist with analyzing, intaking, and operationalizing new employee services – from pre-hire to offboarding. You'll be involved in the entire employee lifecycle, ensuring consistent, exceptional experiences at every touchpoint.


• Quality Assurance: Perform system and testing audits as requested for data accuracy, integrity, and functionality. You'll analyze and report results and discrepancies, playing a critical role in maintaining our data quality standards.

What We're Looking For

We're seeking a professional who thrives in a fast-paced, high-growth environment and is passionate about delivering exceptional HR support. Here's what makes you the ideal candidate:

Essential Qualifications:

• Demonstrated expertise with the Workday HCM tool – you should be comfortable navigating, configuring, and troubleshooting within this platform


• Demonstrated expertise in Mass Uploads (EIB) – experience handling bulk data operations efficiently and accurately


• Strong project management, communication, and customer service skills – you must be able to juggle multiple priorities while maintaining a customer-first mindset


• Strong analytical skills, including intermediate to advanced proficiency in Google Sheets or Microsoft Excel


• Strong interest in technology and the ability to deliver results in a fast-paced, high-growth environment


• Ability to problem-solve using rigorous logic and strategies to resolve complex issues

Preferred Qualifications:

• A degree in HR, Business, IT, or a related field is preferred but not required – we value experience and aptitude just as much as formal education


• Experience as a Workday Data Analyst, in the HR domain, or as an HR Generalist (highly preferred!)


• Experience with Zendesk ticketing system (a plus!)

Skills That Will Make You Successful

Beyond qualifications, we believe certain skills and attributes set our top performers apart:

• Analytical Thinking: You should be comfortable diving into data, identifying patterns, and drawing actionable insights that improve our HR operations.


• Communication Excellence: Clear, concise, and empathetic communication is essential – you'll be interacting with employees at all levels of the organization.


• Adaptability: The HR landscape evolves constantly, and you should be comfortable adapting to new tools, processes, and challenges with enthusiasm.


• Initiative: We value self-starters who don't wait to be told what to do – if you see an opportunity for improvement, we want you to seize it.


• Stakeholder Management: You'll work with diverse stakeholders across the organization, requiring diplomacy, tact, and the ability to build strong relationships.

Why arenaflex?

At arenaflex, we believe great work deserves great rewards. Here's what you can expect when you join our team:

Competitive Compensation: We offer industry-competitive salaries and performance-based bonuses that recognize your contributions to our success.

Comprehensive Benefits: Our benefits package includes health, dental, and vision coverage, retirement savings plans, and generous parental leave policies.

Remote Work Flexibility: Enjoy the freedom to work from home while staying connected to our collaborative, supportive team culture.

Professional Development: We invest in your growth through ongoing training opportunities, including Workday certifications and professional development programs.

Inclusive Culture: arenaflex is committed to building a diverse, inclusive workplace where every voice matters. You'll join a team that values uniqueness, creativity, and different perspectives.

Cutting-Edge Technology: Work with the latest HR tools and platforms, including Workday, Zendesk, and other industry-leading solutions.

Career Growth Opportunities

One of the most exciting aspects of joining arenaflex is the potential for career advancement. Our HR Shared Services team serves as a launching pad for various career paths within the organization. As you develop expertise in Workday and HR operations, you'll have opportunities to:

• Specialize in specific HR domains such as talent acquisition, employee relations, or learning and development


• Progress into leadership roles within the Shared Services organization


• Transition into HR Business Partner roles where you'll work directly with business leaders


• Take on project management responsibilities for HR technology implementations


• Contribute to process improvement initiatives that shape the future of HR at arenaflex

We're committed to helping you grow professionally and providing the mentorship and resources you need to reach your career goals.

Our Work Environment

Working at arenaflex means being part of something bigger than yourself. Our remote work culture is built on trust, accountability, and results. We don't micromanage – we focus on outcomes. You'll have the flexibility to structure your workday while staying aligned with your team and stakeholders.

Our team collaboration is second to none. Even though we work remotely, we maintain strong connections through regular video meetings, instant messaging, and collaborative tools. We celebrate wins together, support each other through challenges, and genuinely enjoy working alongside talented colleagues.

The entertainment industry moves fast, and so do we. You'll be challenged to think on your feet, solve complex problems, and continuously improve your skills. If you thrive in environments where no two days are the same, you'll fit right in.

Ready to Make an Impact?

If you're passionate about HR, excited about technology, and want to be part of a team that's transforming how employees experience work, we want to hear from you! This is more than a job – it's an opportunity to shape the employee experience at one of the world's most innovative entertainment companies.

At arenaflex, we don't just stream content – we stream possibilities. Join us, and let's build something amazing together.

Apply today and take the first step toward an incredible career with arenaflex!