Experienced HR Shared Services Professional – Workday Data Management & Employee Support Specialist (Remote Work From Home)

Join arenaflex: Revolutionizing Entertainment and HR Excellence

Welcome to arenaflex – where innovation meets entertainment, and every team member plays a crucial role in delivering joy to millions of viewers worldwide. As the world's leading streaming entertainment provider with over 236 million paid memberships across more than 234 countries, we're not just changing how people watch content – we're transforming how we support our incredible global workforce.

Are you ready to be part of something extraordinary? We're currently seeking a talented HR Shared Services Professional to join our dynamic People Services team. This is a fantastic opportunity for individuals who thrive in fast-paced environments, possess exceptional analytical abilities, and genuinely enjoy helping others succeed. In this role, you'll be the frontline champion for employee experiences, ensuring that every interaction with our HR systems and services is seamless, accurate, and positive.

At arenaflex, we believe that great content starts with great people – and great people need outstanding support. That's where you come in. You'll be working within our HR Shared Services function, serving as the primary point of contact for all human resources inquiries ranging from initial requests through complete fulfillment. Your work will directly impact our employees' day-to-day experience, making this role both challenging and incredibly rewarding.

What You'll Do: Key Responsibilities

As an integral member of our HR Shared Services team, you'll be responsible for maintaining the integrity and accuracy of our most valuable asset – our people data. Here's what your day-to-day will look like:

• Data Integrity & Management: Ensure the accuracy of employee records through meticulous management of employee systems and processes. You'll be the guardian of our HR data, implementing best practices for data validation, entry standards, and quality assurance protocols that keep our Workday environment running flawlessly.


• System Optimization: You'll help with applications that reach all personnel, ensuring they run smoothly so our employees can focus on doing the best work of their lives. This includes troubleshooting issues, identifying improvement opportunities, and implementing solutions that enhance user experience.


• Innovation & Automation: One of the most exciting aspects of this role is the opportunity to research new tools and techniques that can be applied to simplify, optimize, and automate work across our Talent organization. You'll be encouraged to think creatively and bring fresh ideas to the table.


• Knowledge Base Development: Help create, write, and manage our comprehensive HR knowledge base for all personnel. This includes developing user-friendly guides, FAQs, and troubleshooting resources that empower employees to find answers independently.


• Employee Services Lifecycle: Assist with analyzing, intaking, and operationalizing new employee services spanning the entire employee lifecycle – from pre-hire onboarding processes through offboarding procedures. You'll ensure every touchpoint is efficient and user-centric.


• System Testing & Quality Assurance: Perform system and testing audits as requested to ensure data accuracy, integrity, and functionality. You'll analyze and report results, identifying discrepancies and recommending corrective actions to maintain the highest data quality standards.


• Stakeholder Collaboration: Partner with our local and regional talent groups to identify solutions and resolve employee issues in a timely manner. Your relationship-building skills will be crucial in creating seamless cross-functional partnerships.

What We're Looking For: Required Qualifications

We're seeking candidates who bring a unique blend of technical expertise, analytical prowess, and interpersonal skills. While we welcome applicants from diverse backgrounds, the following qualifications will help you succeed in this role:

• Workday HCM Expertise: Demonstrated proficiency with the Workday Human Capital Management tool is essential. You should be comfortable navigating Workday's core functionalities, performing transactions, and troubleshooting common issues.


• Data Upload Proficiency: Experience with Mass Uploads (EIB – Enterprise Interface Builder) is required. You should understand data mapping, transformation rules, and error handling in bulk data operations.


• Project Management Skills: Strong project management capabilities including the ability to prioritize multiple initiatives, meet deadlines, and communicate progress effectively to stakeholders.


• Analytical Capabilities: Strong analytical skills with intermediate to advanced proficiency in spreadsheets and Excel. You should be comfortable working with large datasets, creating pivot tables, and generating meaningful insights from raw data.


• Customer Service Orientation: Outstanding customer service skills with a genuine desire to help others. You should be patient, empathetic, and committed to delivering exceptional experiences to every employee you interact with.


• Thriving in Fast-Paced Environments: Strong interest in working with details and the ability to deliver results in a fast-paced, high-growth environment. You must be comfortable with ambiguity and able to adapt quickly to changing priorities.


• Problem-Solving Abilities: Ability to troubleshoot using rigorous logic and methodologies to resolve complex problems. You should be methodical in your approach and persistent in finding solutions.


• Educational Background: A degree in HR, Business, IT, or a related field is preferred but not required. We value real-world experience and transferable skills just as much as formal education.

Bonus Qualifications (Plus Factors)

While not required, the following experiences would give you a competitive edge:

• Previous experience as a Workday Data Analyst or HR Generalist


• Familiarity with Zendesk ticket management systems


• Experience in the entertainment or technology industries


• Knowledge of HRIS data migration and integration best practices


• Multi-language capabilities (particularly Spanish, Portuguese, French, or Asian languages)

Why arenaflex: Career Growth & Benefits

At arenaflex, we understand that great talent deserves great rewards. That's why we offer a comprehensive benefits package designed to support your wellbeing, growth, and work-life balance:

• Competitive Compensation: We offer industry-leading salary packages commensurate with experience, plus performance bonuses that reward your contributions.


• Remote Work Flexibility: Enjoy the freedom to work from home with flexible scheduling that supports work-life integration. We trust our team members to deliver results while maintaining balance.


• Professional Development: Access to ongoing training opportunities, including Workday certifications, HR professional development programs, and skills workshops that keep you at the forefront of HR technology.


• Career Advancement: Clear growth pathways within our global organization. Many of our senior HR leaders started in entry-level positions and advanced through dedication and performance.


• Comprehensive Health Benefits: Full health, dental, and vision insurance coverage for you and your family.


• Generous Time Off: Paid time off including vacation, personal days, and holidays to recharge and stay refreshed.


• Wellness Programs: Access to mental health resources, fitness memberships, and wellness initiatives that support your overall wellbeing.


• Stock Options: Eligible employees receive equity grants, giving you a stake in arenaflex's continued success.

Our Culture: Innovation Meets Inclusion

At arenaflex, we pride ourselves on fostering a culture of innovation, inclusion, and excellence. We believe that diverse perspectives drive creativity, and we're committed to building a workplace where everyone feels valued, respected, and empowered to do their best work.

Our remote work environment is built on trust, transparency, and collaboration. We use cutting-edge tools and technologies to stay connected across time zones, ensuring that geography never limits your ability to contribute and grow. Whether you're collaborating with colleagues in Los Angeles, London, or Tokyo, you'll find a community of passionate professionals dedicated to delivering exceptional experiences for both our employees and our members.

We embrace challenges as opportunities and celebrate victories as a team. Innovation is in our DNA – from how we develop content to how we support our people. When you join arenaflex, you're not just accepting a job; you're becoming part of a movement that's reshaping entertainment and workplace excellence.

Ready to Make an Impact?

If you're excited about the opportunity to work with cutting-edge HR technology, support a world-class workforce, and grow your career at one of the most innovative companies in the world, we want to hear from you!

This is more than a job – it's a chance to be part of something transformative. You'll develop valuable skills in Workday administration, data analysis, and employee relations while making a meaningful difference in the lives of thousands of employees worldwide.

We'd love to learn more about your background, skills, and what excites you about joining the arenaflex team. Apply today and take the first step toward an incredible career journey!

arenaflex is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.