**Experienced Data Entry Specialist – Social Security Disability Benefits Administration**

At arenaflex, we're dedicated to empowering individuals to navigate the complexities of social security disability benefits. As a leading advocate for those in need, we're seeking an experienced Data Entry Specialist to join our dynamic team in Minneapolis, MN. This is an exciting opportunity to make a meaningful difference in the lives of thousands of Americans, while developing your skills and expertise in a fast-paced, customer-centric environment.

• *About arenaflex**

arenaflex is a full-service social security disability advocacy firm, committed to providing exceptional support and guidance to individuals seeking disability benefits. With a strong presence in the Minneapolis community, we're proud to serve over 100,000 clients annually, helping them successfully navigate the often-complex process of obtaining their benefits. Our team is passionate about delivering outstanding service, and we're looking for like-minded professionals to join our mission.

• *The Role**

As a Data Entry Specialist, you'll play a vital role in ensuring the accuracy and efficiency of our client data management processes. Your primary responsibilities will include:

• Receiving, reviewing, and accurately recording SSA awards and payments in client files
• Liaising with customer accounts receivables, including clients, payment centers, SSA, and vendors on collections and award-related inquiries
• Managing your workflow and productivity in the workplace, with minimal supervision
• Identifying areas of learning needed to better manage client cases, including SSA processes, documentation, interpretation, and application use (PCMS, Microsoft Office suite, Google Suite, etc.)
• Working collaboratively with the Hearing Department, Pre-Hearing Departments, and other teams as needed
• Responding to phone calls to answer questions for clients and on their behalf
• Ensuring appropriate staff are aware of all situations that may involve administrative errors
• Completing special projects and other assigned tasks

• *Qualifications and Skills**

To succeed in this role, you'll need:

• Previous experience in a direct customer contact position, preferably in a similar industry
• Customer service orientation, with an energetic and outgoing personality
• Excellent written and verbal communication skills, with the ability to communicate professionally, effectively, and with empathy in potentially difficult circumstances
• Basic arithmetic skills, with the ability to perform accurate calculations and reconcile figures
• Multitasking skills and a detail-oriented focus, with the ability to prioritize, meet deadlines, and adjust as needed in a fast-paced environment
• Ability to achieve high productivity and quality standards
• Proficient working knowledge of Windows OS, Internet, and associated software
• Bilingual skills in English and Spanish are a plus, but not required

• *What We Offer**

As a valued member of our team, you'll enjoy:

• Starting pay at $16/hour in office
• Opportunities to earn up to $500 a month in bonuses based on your performance
• Comprehensive benefits package, including medical, dental, and vision insurance
• PTO and paid holidays
• Onsite cafeteria and subsidized lunch program
• Opportunities to grow within the company
• A dynamic, supportive work environment with a strong focus on teamwork and collaboration

• *Career Growth and Learning Benefits**

At arenaflex, we're committed to investing in our employees' growth and development. As a Data Entry Specialist, you'll have access to:

• Ongoing training and professional development opportunities
• Mentorship and coaching from experienced team members
• Opportunities to take on new challenges and responsibilities
• A supportive, inclusive work environment that encourages open communication and collaboration

• *Work Environment and Company Culture**

Our Minneapolis office is a vibrant, dynamic space that reflects our company's values and mission. As a Data Entry Specialist, you'll be part of a close-knit team that's passionate about delivering exceptional service to our clients. We prioritize work-life balance, with flexible scheduling and a range of benefits to support your overall well-being.

• *Compensation and Perks**

We offer a competitive salary and benefits package, including:

• Starting pay at $16/hour in office
• Opportunities to earn up to $500 a month in bonuses based on your performance
• Comprehensive benefits package, including medical, dental, and vision insurance
• PTO and paid holidays
• Onsite cafeteria and subsidized lunch program
• Opportunities to grow within the company

• *How to Apply**

If you're a motivated, customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!