Emerging Account Executive, Startups

Anthropic is a public benefit corporation focused on creating reliable and interpretable AI systems. As an Emerging Account Executive, you will manage a portfolio of startup customers, helping them leverage AI for their business while developing scalable engagement models and best practices for customer interaction.

Responsibilities

• Manage a portfolio of 40-50+ startup accounts, maintaining high retention and identifying expansion opportunities
• Build and execute scalable engagement models using Claude and automation to efficiently serve a high-volume customer base
• Identify breakout accounts with high growth potential and ensure smooth transitions to expanded coverage when appropriate
• Develop and document best practices for scaled customer engagement that can be shared across the Growth AE organization
• Conduct streamlined account health checks and identify early warning signs of churn risk
• Partner with customers to understand their business models and AI use cases, gathering feedback to inform product development
• Collaborate with Applied AI and other cross-functional teams to support customer technical needs

Skills

• 1-3 years of experience in sales, account management, customer success, or related roles
• Demonstrated ability to manage multiple priorities and a high volume of customer relationships simultaneously
• Strong communication skills with ability to build rapport quickly across various customer personas
• Analytical mindset with comfort using data to prioritize accounts and identify trends
• Enthusiasm for emerging technologies and genuine interest in AI
• A 'roll up your sleeves' mentality and comfort operating in ambiguous, fast-changing environments
• Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience
• Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience
• Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position
• Experience with consumption-based or usage-based pricing models
• Familiarity with technical products, APIs, or developer-focused solutions
• Experience working with startup customers or in a high-growth startup environment
• Exposure to AI/ML concepts and applications

Benefits

• Competitive compensation and benefits
• Optional equity donation matching
• Generous vacation and parental leave
• Flexible working hours
• A lovely office space in which to collaborate with colleagues

Company Overview

Company H1B Sponsorship