Account Manager (Hybrid - Fraser, MI)

Getinge is a company dedicated to making life-saving technology accessible for more people. The Account Manager will support day-to-day account management, provide sales assistance, create new business objectives, and maintain customer relationships.

Responsibilities

• Regular communication with sales representatives regarding leads, opportunities, and campaign initiatives
• Follow up on leads and sample requests
• Work to help resolve quality control inquiries and consignment issues with sales representatives
• Achieve or exceed KPI goals as required
• Lead the development and execution of opportunity win strategies with comprehensive understanding of the customer needs, competitive landscape, and Healthmark’s value proposition
• Effectively communicate and influence customers during RFQ follow ups
• Maintain up-to-date information in Salesforce CRM
• Utilize product knowledge to engage and develop solution strategies with customers
• Acquire a thorough understanding of customer needs and requirements
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
• Serve as the link of communication between customers and sales operation team
• Play an integral part in generating new sales that will turn into long-lasting relationships
• On occasion, attend vendor shows

Skills

• 1-3 years of Inside Sales, Sales, or Account Management related experience
• High school diploma or equivalent
• Associate or bachelor's degree
• Ability to read and understand written and verbal job instructions and procedures
• Good telephone and email technique
• Skill and proficiency in the use of personal computer software programs including word processing and spreadsheet applications
• Good oral and written communication skills
• Good phone technique
• Good follow up skills
• Uses Phone, Computer, Scanner, Copier, Fax Machine
• Build Quality into all aspects of their work by maintaining compliance to all quality requirements
• Ensure compliance to all FDA and Worldwide Quality & Compliance regulations (As applicable to the job function)
• Must have the education and experience to understand and comply with U.S. and Worldwide medical device regulations (As applicable to your job function)
• Attend all required Quality & Compliance training at the specified interval
• Adopt the 'Beyond Compliance Quality Culture' in the work environment; always meet and exceed requirements
• Minimum 40 hours per week
• Able to sit for long periods of time
• Hybrid schedule of 3 days on site and 2 days remote (Example: Monday-Wednesday on site work and Thursday and Friday remote)

Benefits

• Health, Dental, and Vision insurance benefits
• 401k plan with company match
• Paid Time Off
• Wellness initiative & Health Assistance Resources
• Life Insurance
• Short and Long Term Disability Benefits
• Health and Dependent Care Flexible Spending Accounts
• Commuter Benefits
• Parental and Caregiver Leave
• Tuition Reimbursement

Company Overview

Company H1B Sponsorship