Commercial Lines Assistant Account Manager

Sovereign Insurance Group is a leader in the nonprofit, commercial property and casualty marketplace. They are seeking an Assistant Account Manager to assist in the day-to-day servicing of commercial lines clients, supporting Account Managers with new and renewal business while maintaining exceptional customer relations.

Responsibilities

• Prepare submission material on all renewal accounts that need remarketing
• Track expiration listing and independently initiate renewal process with both the carrier and client
• Prepare renewal applications for client completion via our third-party application platform, manage communication with the client throughout the process of completion
• Manage carrier and insured communications throughout renewal process
• Initiate endorsement requests in operating system and submit to carriers
• Handle questions, research and resolve problems
• Interact with carriers and internal/external customers to ensure delivery of exceptional Customer service and adherence to policies and procedures
• Follow up on receipt of loss runs and loss run recommendations, interpreting reports and explaining to insured as needed
• Conduct negotiations with underwriters regarding policy premiums
• Engage with underwriters to clarify or challenge information that is incomplete or inconsistent with established knowledge and coverage requirements
• Prepare executive summaries and various renewal documents for presentation to clients
• Work in a team environment on a specified book of business
• Perform other duties as may be required or assigned

Skills

• Bachelor's degree in a business-related program or equivalent experience in the insurance industry
• Proven experience in commercial lines property & casualty account servicing preferred
• A valid resident Property & Casualty insurance license is required
• Proficiency in the use of Microsoft Office Suite
• Knowledge of, or the ability to learn, AMS360 and ImageRight
• Proactive and eager to gain expertise, market knowledge, and drive to deliver exceptional service
• Knowledge of insurance regulations, industry standards, and compliance best practices
• Ability to multitask and juggle several responsibilities simultaneously while meeting deadlines
• Strong written and verbal communication skills
• Excellent organizational skills and attention to detail
• Ability to work in a team environment, with a positive attitude, and willingness to help others
• Able to work under pressure and time constraints in a fast paced environment

Benefits

• Health insurance
• Vision
• Dental
• Life insurance
• And more.
• This includes an employer-sponsored HSA, paid coverage for employees, and cost-sharing for families
• 401K with employer matching
• PTO and paid holidays to support work-life balance.
• PTO is based on experience and is expected to increase over time
• A casual office environment with a dedicated and professional team
• Hybrid opportunities in Tampa, FL and Berwyn, PA
• Remote opportunities in DE, FL, LA, NJ, PA, SC, TX

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