Collections Clerk
Posted 2026-05-06
Remote, USA
Full-time
Immediate Start
Brown & Brown is a company built on meritocracy that rewards self-starters committed to customer service. They are seeking a detail-oriented professional to join their Finance team as a Collections Clerk, focusing on managing SSDI fee activity and working directly with the SSA.
Responsibilities
- Contact SSA Payment Centers to check the status of outstanding SSDI invoices
- Prepare and submit SSDI fee petition templates
- Respond to fee‑related inquiries from SSA representatives, claimants, and internal partners
- Track and update invoice activity and notes (Salesforce)
- Maintain organized, accurate documentation and follow up on payments over 30 days
- Build professional working relationships with SSA contacts
Skills
- High school diploma or equivalent (no college degree required)
- At least 1 year of office or administrative experience
- Comfortable making professional outbound phone calls
- Strong organizational and follow‑up skills
- Basic proficiency in Microsoft Word and Excel
- Salesforce experience a plus, but not required
Benefits
- Comprehensive medical, dental, and vision coverage
- Access to covered mental health resources
- Tuition reimbursement & student loan repayment benefits
- A competitive 401k match
- Employee Stock Purchase Program available to all teammates
- Generous paid time off plan
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Company Overview