Claims Service Specialist
Posted 2026-05-06
Remote, USA
Full-time
Immediate Start
GEICO is one of the fastest-growing auto insurers in the United States, dedicated to providing quality coverage and exceptional customer service. As a Claims Service Specialist, you will assist policyholders during accidents by collecting facts, investigating claims, and offering support to help them get back on the road quickly.
Responsibilities
- Collect facts about the accident
- Investigate claim details
- Collect statements from involved parties
Skills
- Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction
- Ability to effectively communicate, verbally and in writing, and willingness to expand on these abilities
- Ability to work comfortably and grow in a fast-paced, high-volume call center environment
- Minimum of high school diploma or equivalent
- Eagerness to explore new skills and openness to different career paths
Benefits
- Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
- Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
- Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
- Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
Company Overview