Claims Assistant SSL

Reliance Matrix is a company focused on creating an inclusive culture. They are seeking a Claims Assistant to provide administrative support within the Standard Security claims department, handling various tasks related to claims processing and maintaining confidentiality of personal health information.

Responsibilities

• Accurately file claimant specific information into the DocuWare system with oversight and manager interaction when needed
• Accurately inputting Paid Family Leave and Disability claims into the system with oversight and manager interaction when needed
• Open and distribute incoming mail
• Supporting multiple incoming faxes
• Supporting multiple incoming/outgoing emails with oversight and manager interaction when needed
• Maintaining adherence to all department standards (policies, procedures, schedules, and assignments)
• Responsible and accountable for maintaining and protecting personal health information
• Must maintain a high level of confidentiality and abide by HIPAA rules and regulations

Skills

• High School Diploma, or equivalent, required
• Ability to handle confidential information with the utmost judgment and discretion
• Type at least 40-wpm
• Demonstrate prioritization and organization skills
• Ability to communicate clearly and succinctly verbally and in writing
• Must be able to work in a team oriented environment
• Spanish language skills are a plus

Benefits

• An annual performance bonus for all team members
• Generous 401(k) company match that is immediately vested
• A choice of three medical plans (that include prescription drug coverage) to suit your unique needs.
• For High Deductible Health Plan enrollees, a company contribution to your Health Savings Account
• Multiple options for dental and vision coverage
• Company provided Life & Disability Insurance to ensure financial protection when you need it most
• Family friendly benefits including Paid Parental Leave & Adoption Assistance
• Hybrid work arrangements for eligible roles
• Tuition Reimbursement and Continuing Professional Education
• Paid Time Off – new hires start with at least 20 days of PTO per year in addition to nine company paid holidays.
• As you grow with us, your PTO may increase based on your level within the company and years of service.
• Volunteer days, community partnerships, and Employee Assistance Program
• Ability to connect with colleagues around the country through our Employee Resource Group program

Company Overview