Business Development Manager

Intelligentsia Coffee Inc. is a pioneer in the specialty coffee industry, focusing on direct trade and building long-term relationships with coffee producers. They are seeking a Business Development Manager to qualify and develop wholesale customers, manage sales activities, and increase revenue across various channels in a designated territory.

Responsibilities

• Responsible for the overall growth and development of the assigned territory and accounts within the assigned territory
• Regularly conduct sales prospecting and lead management activities within assigned territory to identify and qualify new business opportunities across all wholesale channels
• Utilize Intelligentsia's sales process, sales methodology, and CRM tools to conduct daily business activities
• Provide consultation for new wholesale customers, including recommendations for appropriate coffee equipment and menu, with confidence and expertise
• Increase sales in existing business by presenting additional product lines and new opportunities for increased consumption
• Provide regular inputs for sales pipeline reports, sales forecasting, and work with management to execute sales strategy for the territory
• Effectively utilize the available team support across Finance, Marketing, Operations, Technical Service, and Training to service customers
• Manage the entire onboarding process of new wholesale customers and provide ongoing account support
• Coordinate sales and training information with team to ensure individual and regional growth

Skills

• 1-3+ years of B2B sales experience as an individual contributor
• Knowledge of the designated territory and business channels
• Familiar with sales prospecting methods and tools, including cold calling, presentations, drafting proposals, networking, etc
• Valid driver's license and clean driving record
• Strong negotiation skills
• Experience in the specialty coffee industry and/or food service or hospitality industry is highly preferred
• Coffee preparation/barista skills
• Familiarity with various commercial coffee equipment and a basic technical aptitude
• Experience recording customer and sales pipeline information into a CRM system
• Knowledge of CRM as an individual contributor is preferred

Benefits

• Medical, dental and vision insurance
• Company-paid long & short-term disability and life insurance
• Paid vacation and sick time
• Monthly cell phone allowance
• 401(k) eligible after 90 days of employment and a company match after one year
• 8 Paid holidays per year
• Commuter benefits
• Free bag of coffee each week with a discount on other items
• Employee Assistance Program

Company Overview