Accertify, Inc. is a leading digital platform assessing risk across the entire customer journey. As a Fraud Analyst, you will investigate and analyze high-risk e-commerce transactions to protect businesses and consumers, while contributing to the development of fraud prevention strategies.
Responsibilities
- Identify and prevent fraudulent transactions, powering exceptional client results
- Work well with a team of industry experts to monitor real-time fraud decisioning software
- Independently resolve problems that require in-depth investigation and/or research
- Constantly communicate fraud trends and share best practices with peers and leaders
- Perform a thorough manual review of queued transactions to determine the likelihood of fraud and subsequently approve/reject said transactions
- Maintain professional persistence when reviewing transactions or speaking with customers
- Prioritizes work to meet and exceed deadlines and performance goals
- Reports platform issues as they arise and proactively identifies potential impacts to clients
- Ensure the success of Accertify’s customers by delivering results daily
Skills
- Bachelor's Degree required
- Strong desire to build a career in the fraud prevention industry
- Fine-tuned organizational, analytical, and critical thinking skills are strongly desired
- Exceptional problem-solving skills
- Displays confidence in making decisions quickly and independently
- Must be able to work in a fast-paced, ever-changing environment
- Strong internet research skills with the ability to navigate multiple systems at once
- Demonstrated experience and/or strong working knowledge of Microsoft Office Suite
- Must have flexibility to work morning, afternoon, and evening shifts, including non-business hours, weekends, and holidays
- English language speaking proficiency required
- Previous e-commerce fraud prevention, investigation, or similar experience preferred but not required
Benefits
- Health & Wellness: Medical, dental, and vision coverage for you and your family.
- Time Off: Paid time off, holidays, and personal days to maintain work-life balance.
- Financial Growth: We offer competitive compensation, performance-based rewards, and local retirement or savings plans where applicable, along with financial education resources.
- Career Development: Training programs, mentorship opportunities, and growth potential within the company.
- Wellness Support: Mental health resources, fitness perks, and wellness programs.
- Extras & Perks: Commuter benefits, employee discounts, and company-sponsored events.
Company Overview
Expertise. Experience. Trust. It was founded in 2007, and is headquartered in Itasca, Illinois, USA, with a workforce of 501-1000 employees. Its website is http://www.accertify.com.