Note: The job is a remote job and is open to candidates in USA. Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. They are currently hiring Customer Service Representatives to help grow the company and ensure a positive, engaging, and memorable experience for customers. The role involves providing top-tier support and service through inbound and outbound calls.
Responsibilities
- Responsible for in-bound and out-bound calls
- Provide top tier support and service to our customers
Skills
- Customer Service and prior collections experience with impeccable interpersonal skills
- Excellent verbal and written communication skills
- Computer and typing literacy/proficiency, working with multiple software applications/screens simultaneously
- Phone experience in a customer service/call center environment
- High school diploma or GED equivalent, must also be 18 years or older
- You must be located within a 60-mile radius of El Paso, TX
- You must have a designated home-based workspace (preferably one that is quiet and free from distractions)
- You must have a wired internet connection with internet service speeds of at least 10 mbps download and 4 mbps upload to ensure continuous support through excellent call quality and high-speed response rates (wireless, DSL, and/or satellite Internet Service Providers are not compatible with our systems)
Benefits
- Full Health Benefits; Medical/Dental/Vision/Life Insurance + Paid Parental Leave
- Company Matched 401k
- Paid Time Off + Paid Holidays + Paid Volunteer Time
- Diversity Alliance Resource Groups
- Employee Stock Purchase Program
- Tuition Reimbursement
- Charitable Gift Matching
- Job Required Equipment & Services Will Be Provided
Company Overview
Progressive Leasing provides a unique NO CREDIT NEEDED lease purchase option tailor-made for both the wireless carrier and customers. It was founded in 1999, and is headquartered in Draper, Utah, USA, with a workforce of 1001-5000 employees. Its website is https://progleasing.com/.