About Us
We’ve spent the last 20 years helping thousands of colleges and universities spend less time collecting data and more time learning from it. Watermark is a global, high-growth SaaS provider of assessment software for higher education institutions worldwide including the majority of the top 200 U.S. News & World Report colleges. There is a reason we’ve won EdTech’s Overall Higher EdTech Solution of the Year! In 2024, we celebrated being named a winner for The Edtech Breakthrough, The TITAN Business, and the Stevie Award. We’re just getting started! Our phenomenal team of people is at the heart of everything we do — we’d love to have you join us!
About the Role
As a Product Designer, you are an integral part of the product team, tackling complex problems through the practice of human-centered design. Designers work to deeply understand the needs of diverse user groups within higher education, embracing the challenges of product innovation as AI continues to reshape how products are built and experienced. We're looking for designers who provide frequent and clear communication, possess a self-driven work ethic, and thrive in a collaborative environment where teammates' critiques are essential to the iterative process.
Participate in research initiatives such as interviews, usability studies, and client collaboration sessions to build understanding of user needs and inform design decisions alongside product managers and senior designers
Design solutions that balance user, product, and company goals across multiple levels of fidelity, including user flows, sketches, prototypes, and visual designs, leveraging AI tools to accelerate ideation and prototyping
Create informed design iterations, validating work with data and real users
Incorporate feedback from team-wide critiques and share constructive feedback for others
Design accessible and responsive solutions that deliver inclusive experiences for all users, leveraging the Watermark Design System to ensure consistency across products
Partner with product managers and engineers throughout the development process to champion the user experience and ensure what ships is cohesive and intentional
Solve for edge cases and contribute meaningful improvements to existing product experiences
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.
Required Skills and Experience
Bachelor's or Master's degree in HCI, Human Factors, Design, or a related discipline, or 4+ years equivalent practical experience
2 to 4 years working in a product design, UX, interaction design, or closely related role
Proficiency in exploratory research and usability studies; ability to synthesize behavioral information into actionable insights
Strong conceptualization and visual communication skills; ability to translate abstract concepts into concrete design directions
Solid grasp of visual design principles
Proficiency in interaction design and information architecture; familiarity with AI-powered product features and a willingness to develop competency in designing for AI interaction
Experience working within a design system, pattern library, or style guide
Practical experience using AI tools in a design workflow, or demonstrated curiosity and initiative in learning to do so
Familiarity with designing responsive web applications with a working understanding of accessibility standards and how to apply them
Watermark is committed to fair and equitable pay practices for all qualified candidates. The pay range for this role is $110K - $120K and varies based on several factors including geographical location, level of experience related to the role, education/licensure/certificates of the individual filling the role and other business and operational considerations.
At Watermark we are continually strengthening the rich diversity in our workplace - the primary reason we succeed. We’re committed to equal opportunity employment and work together to provide an inclusive hiring experience where all qualified applicants receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, protected military/veteran status, or any other non-merit based or other legally protected grounds.