Systems Analyst

Wellington Management is a private partnership offering comprehensive investment management capabilities. The role of Systems Analyst involves supporting non-investment professionals with their workflow processes and ensuring efficient resolution of technology-related issues while collaborating with various IT teams.

Responsibilities

• Support all aspects of the end user computing platform and technology service delivery for non-investment business professionals
• Advance our customized support model designed to provide the highest level of service delivery to the business community
• Employ problem-solving skills on inquiries and issues that arise as part of the day-to-day business workflow
• Drive for issue prevention by employing root-cause analysis, issue tracking, trend analysis and status reporting
• Coordinate IT staff and contractors to provide maintenance and repairs, moves and equipment exchanges

Skills

• One year of customer support in a helpdesk or desktop support environment
• Experience in PC hardware – desktops, laptops and tablets
• Strong knowledge of Microsoft operating systems
• Strong knowledge of Microsoft Office including Outlook
• Experience with MAC OS X
• Experience with remote computing technologies including VPN, Terminal Server, and broadband
• Strong knowledge of mobile devices (iOS, Android, etc.)
• Working knowledge of Internet/Intranet Technology
• Must be self-starter possessing drive and ability to work with minimal supervision
• Ability to manage conflicting priorities effectively
• Ability to perform research and share knowledge with team members
• Proven project and delivery management skills
• Attention to detail, strong written and oral communication skills
• Ability to work well in a team environment

Benefits

• Discretionary Corporate Bonus and/ or Incentives
• Retirement plan
• Health and wellbeing
• Dental
• Vision
• Pharmacy coverage
• Health savings account
• Flexible spending accounts
• Commuter program
• Employee assistance program
• Life and disability insurance
• Adoption assistance
• Back-up childcare
• Tuition/CFA reimbursement
• Paid time off (leave of absence, paid holidays, volunteer, sick and vacation time)

Company Overview

Company H1B Sponsorship