Swedish or Danish-speaking Customer Support specialist (Travel industry)

Concentrix is a global technology and services leader that powers the brands of the future. They are seeking a Swedish or Danish-speaking Customer Support Specialist responsible for providing excellent customer service and accurate information regarding travel bookings and cancellations.

Responsibilities

• Bringing great customer service to the customers via phone and e-mail
• Providing accurate information about new bookings, rebooking's and cancellation options for air and rail travel, hotel bookings and more
• Finding solutions for each individual customer to ensure their journey runs smoothly

Skills

• Fluent in Swedish, Danish or Norwegian
• Good command of English
• Customer-oriented attitude with a willingness to help find solutions and provide answers to customer inquiries

Benefits

• A good health insurance which includes gym and dentistry
• Paid mobile phone bill

Company Overview