[Remote] Fully Remote | Customer Service – Booking Vacations

Note: The job is a remote job and is open to candidates in USA. Aisles & Abroad is seeking dependable and customer-focused individuals for a fully remote Customer Service – Booking Vacations role. This position involves assisting clients with vacation planning and ensuring a positive booking experience through structured onboarding and ongoing training.

Responsibilities

• Assist clients with researching and booking vacation packages, hotels, and cruises
• Respond to customer inquiries regarding travel options, availability, and reservation details
• Support the booking and confirmation process from start to finish
• Review travel details for accuracy, including dates, accommodations, and traveler information
• Maintain organized client records and documentation
• Provide follow-up support before and after travel

Skills

• Strong written and verbal communication skills
• Customer-focused mindset with attention to detail
• Comfortable navigating online systems and digital platforms
• Ability to work independently in a remote environment
• Previous customer service, hospitality, or administrative experience is helpful but not required

Benefits

• Structured onboarding and step-by-step training
• Access to travel booking tools and supplier resources
• Ongoing mentorship and professional development
• Flexible fully remote work environment
• Supportive and collaborative team culture

Company Overview