**Strategic Senior Product Analyst – US Consumer Lending & Payment Solutions | Data-Driven Insights & Portfolio Growth**

About arenaflex

Welcome to arenaflex, a global leader in innovative payment solutions and consumer lending products. For decades, we have been at the forefront of transforming how consumers interact with financial products, from exclusive co-branded credit cards to cutting-edge on-card and off-card payment arrangements. Our commitment to delivering exceptional customer experiences has made us one of the most trusted names in the financial services industry.

Join our dynamic Payments and Management Lending (PML) Specialty Unit, a rapidly growing organization passionate about delivering U.S. consumers extraordinary payment products and outstanding experiences. In this role, you will become an integral part of our US Consumer Line Engagement and Payment Capture team, driving the product strategy and end-to-end customer experience for our Line Increase and Payment Capture Programs—key drivers of engagement and lending commitment with our existing US Consumer Lending Cardmembers.

Position Overview

We are currently seeking a talented and motivated Senior Product Analyst to join our team in New York, USA. This is a full-time position offering a competitive annual salary of $76,000, with flexible shift options available to accommodate your lifestyle and preferences.

In this critical role, you will be responsible for driving lending strategy and growth by creating and delivering comprehensive product analyses and reports that uncover meaningful product insights. Working alongside diverse cross-functional partners, including Marketing, Risk, Finance, Research, and Analytics, you will support portfolio and performance management for our Line and Payment Capture product portfolio.

The ideal candidate will possess a strong passion for quantitative analysis and the ability to synthesize dashboard trends, various data reports, and competitive analyses to generate actionable business proposals and hypotheses that will help shape program strategy and roadmaps.

Key Responsibilities

• Lead monthly product performance reporting, requiring synthesis from multiple data reports and dashboards to provide comprehensive insights into portfolio health and growth opportunities


• Conduct product analysis, generating meaningful, data-driven insights while utilizing data available in Big Data Platform via SQL/HQL to support initiatives and frame innovative strategies across the Line and Payment Capture portfolio


• Apply data analysis techniques to identify and address business questions; demonstrate deep understanding of key lending metrics and trends to connect the dots across various reports and data sources


• Partner closely with key stakeholders including Marketing, Risk, Digital, Finance, Research, and Analytics to develop strategic cross-functional analysis activities and gain greater visibility into the end-to-end Line Increase and Payment Capture data ecosystem


• Support portfolio management efforts by actively participating in the review of end-to-end product performance and identifying new learning opportunities in collaboration with key partner teams


• Present portfolio findings and recommendations clearly and persuasively, backed by rigorous analysis, securing necessary buy-in and support from leadership and partner teams


• Develop and maintain dashboards and reporting tools that enable real-time monitoring of product performance and key performance indicators


• Contribute to strategic planning by providing data-backed recommendations for product improvements, feature enhancements, and customer experience optimizations


• Mentor junior team members on best practices in data analysis, SQL querying, and analytical methodologies

Essential Qualifications

• Educational Background: Bachelor's degree in Finance, Economics, Statistics, Business Administration, or a related quantitative field is required


• Experience: Minimum of 3 years of hands-on experience with SQL/HQL and data analysis in a professional setting


• Technical Proficiency: Demonstrated expertise in querying and analyzing large datasets using SQL/HQL in Big Data environments


• Analytical Skills: Strong ability to interpret data analysis results and performance trends to derive meaningful business insights


• Problem-Solving: Innovative mindset with proven ability to synthesize and connect diverse data points, financial analyses, customer research, and competitive intelligence to drive business recommendations


• Project Management: Thorough with a history of executing on cross-functional initiatives while balancing multiple priorities and managing tight deadlines


• Communication: Excellent verbal and written communication skills with the ability to convey complex analytical findings to diverse audiences in a clear and concise manner

Preferred Qualifications

• Prior experience in strategy or relevant industry experience within the financial services, fintech, or payments sector


• Experience with additional programming languages such as Python, R, or SAS


• Familiarity with business intelligence tools such as Tableau, Power BI, or Looker


• Understanding of consumer lending products, credit card operations, or payment processing systems


• Advanced degree (MBA, Master's in Analytics, or related field) is a plus


• Experience working in agile environments with cross-functional product teams

Skills and Competencies Required for Success

• Quantitative Analysis: Advanced proficiency in statistical analysis and data interpretation, with the ability to transform raw data into actionable business insights


• Technical Acumen: Strong SQL/HQL skills with experience querying complex databases and optimizing queries for performance


• Business Acumen: Deep understanding of lending metrics, customer behavior patterns, and financial product performance indicators


• Strategic Thinking: Ability to connect analytical findings to broader business strategy and identify opportunities for growth


• Collaboration: Strong partnership skills with the ability to work effectively across multiple departments and stakeholder groups


• Presentation Skills: Capability to translate complex data into compelling narratives that drive decision-making at all organizational levels


• Initiative: Positive, self-starter attitude with the courage to challenge the status quo and propose innovative solutions


• Time Management: Excellent organizational skills with the ability to manage multiple projects simultaneously while meeting tight deadlines

Career Growth Opportunities

At arenaflex, we believe in investing in our people and fostering professional development. As a Senior Product Analyst, you will have access to numerous opportunities for career advancement and skill development:

• Leadership Pathways: Demonstrate your analytical prowess and strategic thinking, and you could progress into senior analytical roles, team lead positions, or management positions within the organization


• Skill Development: Access comprehensive training programs, workshops, and certifications in advanced analytics, data science, and product management


• Cross-Functional Exposure: Gain valuable experience working with diverse teams across Marketing, Risk, Finance, Digital, and Operations, broadening your understanding of the financial services industry


• Industry Expertise: Develop deep expertise in consumer lending, payment solutions, and credit card products—skills that are highly valued across the financial services sector


• Innovation Opportunities: Contribute to groundbreaking initiatives and product innovations that directly impact millions of customers

Work Environment and Culture

arenaflex fosters a collaborative, inclusive, and innovation-driven work environment where every team member's contributions are valued and recognized. Our culture is built on:

• Innovation: We encourage creative thinking and the exploration of new approaches to solving complex business challenges


• Inclusion: We celebrate diversity and believe that different perspectives drive better outcomes


• Work-Life Balance: We offer flexible working arrangements, including remote options and adaptable shift schedules to support your well-being


• Team Spirit: Our teams work together with mutual respect, open communication, and a shared commitment to excellence


• Continuous Learning: We support ongoing education and professional development through various programs and resources

Compensation and Benefits

We are proud to offer a competitive compensation package that reflects the value we place in our employees:

• Annual Salary: $76,000 per year


• Health Benefits: Comprehensive medical, dental, and vision insurance coverage


• Retirement Plans: 401(k) retirement savings plan with company matching contributions


• Paid Time Off: Generous vacation days, personal days, and holidays


• Professional Development: Access to training programs, conferences, and certification support


• Employee Discounts: Access to exclusive offers and discounts on arenaflex products and services


• Wellness Programs: Comprehensive wellness initiatives including fitness memberships and mental health resources

How to Apply

If you are ready to take the next step in your career and join a team of passionate professionals dedicated to transforming the payment industry, we encourage you to apply today!

This is an excellent opportunity to leverage your analytical skills, drive meaningful business impact, and grow your career at one of the most respected names in financial services. At arenaflex, your contributions will directly shape the future of our product offerings and customer experiences.

We look forward to receiving your application and potentially welcoming you to our team!