SRS Fraud Analyst

Accertify, Inc. is a leading digital platform assessing risk across the entire customer journey. As a Fraud Analyst, you will investigate and analyze high-risk e-commerce transactions to protect businesses and consumers, while contributing to the development of fraud prevention strategies.

Responsibilities

• Identify and prevent fraudulent transactions, powering exceptional client results
• Work well with a team of industry experts to monitor real-time fraud decisioning software
• Independently resolve problems that require in-depth investigation and/or research
• Constantly communicate fraud trends and share best practices with peers and leaders
• Perform a thorough manual review of queued transactions to determine the likelihood of fraud and subsequently approve/reject said transactions
• Maintain professional persistence when reviewing transactions or speaking with customers
• Prioritizes work to meet and exceed deadlines and performance goals
• Reports platform issues as they arise and proactively identifies potential impacts to clients
• Ensure the success of Accertify’s customers by delivering results daily

Skills

• Bachelor's Degree required
• Strong desire to build a career in the fraud prevention industry
• Fine-tuned organizational, analytical, and critical thinking skills are strongly desired
• Exceptional problem-solving skills
• Displays confidence in making decisions quickly and independently
• Must be able to work in a fast-paced, ever-changing environment
• Strong internet research skills with the ability to navigate multiple systems at once
• Demonstrated experience and/or strong working knowledge of Microsoft Office Suite
• Must have flexibility to work morning, afternoon, and evening shifts, including non-business hours, weekends, and holidays
• English language speaking proficiency required
• Previous e-commerce fraud prevention, investigation, or similar experience preferred but not required

Benefits

• Health & Wellness: Medical, dental, and vision coverage for you and your family.
• Time Off: Paid time off, holidays, and personal days to maintain work-life balance.
• Financial Growth: We offer competitive compensation, performance-based rewards, and local retirement or savings plans where applicable, along with financial education resources.
• Career Development: Training programs, mentorship opportunities, and growth potential within the company.
• Wellness Support: Mental health resources, fitness perks, and wellness programs.
• Extras & Perks: Commuter benefits, employee discounts, and company-sponsored events.

Company Overview