Senior Data Analyst – Consumer Experience & Product Analytics (Hybrid Role) at arenaflex

About arenaflex

Welcome to arenaflex Entertainment, the central enterprise division of our company that encompasses our complete portfolio of entertainment media and content operations globally, including our industry-leading streaming platforms. Our Studios division has been the foundation on which our company was built over a century ago. Today, we continue to deliver exceptional films and episodic storytelling to audiences across the globe!

Our Studios division represents a collection of renowned movie studios, including our flagship studio, arenaflex Animation Studios, Pixar Animation Studios, Lucasfilm, Marvel Studios, Searchlight Pictures, and Twentieth Century Studios. We take pride in our rich legacy of storytelling excellence and continue to push the boundaries of creativity and innovation in the entertainment industry.

At arenaflex, we believe in the power of storytelling to inspire, entertain, and bring people together. Our commitment to excellence extends beyond our creative output to every aspect of our operations, including how we analyze data to improve the consumer experience. We are seeking a dedicated team member with an entrepreneurial spirit who thrives upon our incredible legacy while embracing unconventional thinking and is passionate about contributing to our company's direct-to-consumer experience through strategic effort and determination!

Position Overview

We are currently seeking a talented Data Analyst to join our Studio Research & Analytics team. This role will support our Product, Marketing & Content Curation and In-Home Marketing & Distribution organizations. Reporting to the Senior Manager, you will work closely with our Product teams, reading and synthesizing data while providing support for quantitative and qualitative research projects for key stakeholders.

This is a hybrid position requiring in-person collaboration from Monday through Thursday, with remote work available on Fridays. This arrangement allows for both collaborative innovation and flexible work life balance.

Key Responsibilities

As a Data Analyst at arenaflex, you will play a crucial role in driving our consumer experience monitoring programs. Your primary areas of responsibility will include:

• Assisting with a wide range of qualitative and quantitative research activities including collection and training of data, along with extraction and evaluation of data from multiple sources to build summaries, tables, and report sections


• Combining disparate data sets using SQL to support the daily operations of our consumer experience monitoring program


• Partnering with different teams to conduct research, including communicating project goals, business needs, and timelines to effectively prioritize, innovate, and optimize our datasets


• Building and maintaining relationships with research counterparts within the team and from other divisions of the company, as well as external vendors


• Analyzing and preparing ongoing and ad hoc reports using quantitative and qualitative data for various organizations in the product marketing, engagement, and product strategy areas, including our Streaming Bundle offerings


• Managing assigned projects, implementing quality assurance processes, and reporting duties and status to supervisor(s) to ensure completion within established timeframes


• Working with the Senior Manager and team to ensure that each outcome is strategically actionable and drives key decision making


• Collaborating with the team and analytics organizations within Snowflake and Databricks environments


• Maintaining both up-to-date verbal and written knowledge of data points and requirements


• Responding to urgent data requests from internal clients


• Supporting presentation of findings based on research performed and contributing to related business discussions


• Staying at the forefront of streaming video-on-demand and In-Home business trends amidst a constantly evolving landscape

Basic Qualifications

To be successful in this role, you must possess the following qualifications:

• Bachelor's Degree in Business, Statistics, Economics, Psychology, Data Sciences, or related field AND three years of relevant work experience OR Master's Degree in Business, Statistics, Economics, Psychology, Data Sciences, or related field AND one year of relevant work experience


• Proficiency with SQL, with the ability to extract and integrate disparate data sources


• Ability to extract data and integrate with other data sources to develop a rich, complete picture for the business


• Strong quantitative reasoning and analytical abilities


• Ability to work swiftly and effectively in a fast-paced environment


• Outstanding communication and critical thinking skills, as well as the ability to create clear and concise visual presentations


• Strong multitasking abilities and the capability to work effectively in an environment of tight timeframes and regular change

Preferred Qualifications

While not required, the following qualifications would be highly valued:

• Proficiency in data processing tools such as SPSS, Q, or MarketSight


• Experience with survey tools such as Decipher, Qualtrics, or SurveyMonkey


• Experience working with large datasets and big data technologies, ideally cloud-based, including Snowflake, Databricks, or similar platforms


• Familiarity with programming languages such as R, Python, SAS, or STATA


• Advanced degree in Market Research or Statistics


• Quantitative research background, either supplier-side or client-side


• Experience with analyzing survey data to extract actionable insights


• Experience with subscription-based business models and strategy

Skills and Competencies

We are looking for candidates who demonstrate the following key competencies:

• Analytical Thinking: Strong ability to analyze complex data sets and extract meaningful insights that drive strategic decision-making


• Technical Proficiency: Advanced SQL skills and familiarity with cloud-based data platforms


• Communication Excellence: Ability to translate technical findings into clear, actionable recommendations for non-technical stakeholders


• Project Management: Strong organizational skills with the ability to manage multiple projects simultaneously while meeting tight deadlines


• Collaboration: Ability to work effectively across teams and build relationships with internal and external partners


• Adaptability: Comfortable working in a fast-paced, constantly evolving environment


• Business Acuity: Understanding of the entertainment industry and streaming business models

Career Growth Opportunities

At arenaflex, we are committed to the professional development and growth of our employees. This position offers exceptional opportunities for career advancement within our dynamic organization. As part of the Studio Research & Analytics team, you will:

• Gain invaluable experience working with industry-leading data platforms and technologies


• Develop deep expertise in consumer experience analytics within the entertainment and streaming industry


• Build relationships across multiple divisions including Product, Marketing, and Content teams


• Contribute to strategic decision-making that impacts millions of consumers globally


• Access comprehensive training and development programs designed to foster inclusion and career growth


• Potential pathway to senior analytical roles or specialized positions within the organization

Work Environment and Culture

arenaflex offers a unique work environment that combines the best of collaborative innovation with flexibility. Our hybrid work model allows for in-person collaboration from Monday through Thursday, fostering team bonding and creative brainstorming sessions, while providing remote work flexibility on Fridays to support work-life balance.

Our culture is built on the foundation of creativity, inclusivity, and excellence. We believe in the power of diverse perspectives to drive innovation and are committed to creating an environment where every team member can thrive. As part of our team, you will have the opportunity to work alongside talented professionals who share your passion for entertainment and data-driven storytelling.

We believe in giving back to our communities, and you will find opportunities to volunteer through our corporate volunteer programs. Our commitment to sustainability and corporate responsibility extends to all aspects of our operations, including how we support and develop our employees.

Compensation and Benefits

We offer a competitive total rewards package that includes:

• Competitive Pay: Base salary ranging from $35-45 per hour, commensurate with experience and qualifications


• Performance Bonuses: Annual bonus and long-term incentive opportunities


• Health Benefits: Comprehensive medical, dental, and vision coverage for full-time employees


• Paid Time Off: Vacation and sick leave available for full-time positions, with accrual based on tenure and hours worked


• Retirement Plans: 401(k) and retirement savings plans available for full-time and part-time positions


• Educational Support: tuition reimbursement and educational assistance programs that support 100% of tuition at community colleges for qualifying employees


• Employee Discounts: Exclusive discounts on theme park admission, hotel stays, dining, products, and entertainment experiences


• Child Care Support: On-site and back-up child care options available at select locations


• Commuter Assistance: Programs to help employees find commuter resources, options, and incentives


• Wellness Programs: On-site and online health instructions and wellness programs


• Flexibility: Options for remote work and flexible schedules to fit your professional and personal needs

Employees are paid weekly, with direct deposit options available for your convenience.

Why Join arenaflex?

For over 95 years, our company has been the foundation of exceptional entertainment storytelling. Today, we continue to bring outstanding films, episodic storytelling, music, and stage productions to audiences worldwide. By joining our team, you become part of a legacy of excellence while contributing to the future of entertainment.

Our company is an equal opportunity employer. We value diversity and are committed to creating an inclusive workplace where all employees can flourish. We encourage individuals from all backgrounds to apply and join us in our mission to create unforgettable experiences for audiences around the world.

The base pay provided will consider internal equity and may also vary depending on the candidate's geographic region, job-related knowledge, skills, and experience, among other factors. Come be part of something extraordinary at arenaflex!

Apply Today

If you are passionate about data analytics, thrive in a collaborative environment, and want to be part of a team that is shaping the future of entertainment, we encourage you to apply for this exciting opportunity. Join us and help us continue to create world-class stories and experiences for audiences everywhere!