Senior Account Director

About the role

The Senior Account Director oversees a portfolio of high-value accounts, providing advanced strategic leadership and ensuring long-term client success. This role operates at a senior level, managing complex relationships and driving significant business impact.

Qualifications

• Bachelor’s degree required
• 8 to 10 years of experience in digital marketing or client strategy leadership
• Agency experience preferred
• Experience managing enterprise-level clients
• Experience working with e-commerce and/or B2B clients is a plus
• Working knowledge of digital marketing channels, including owned media (SEO & GEO), paid media (search, social, and programmatic), Email & SMS, and more.
• Hands-on experience with paid media platforms is strongly preferred

Key Responsibilities

Executive Client Leadership

• Build and maintain executive-level client relationships
• Lead high-level strategic conversations and long-term planning
• Serve as a trusted advisor on business and marketing strategy

Portfolio Strategy & Performance

• Oversee strategy across multiple accounts, ensuring consistency and performance
• Drive long-term growth and retention across the portfolio
• Identify and act on opportunities for expansion

Team Leadership & Oversight

• Lead and support Account Directors and their teams
• Ensure high standards of performance, communication, and delivery
• Provide coaching and leadership across the organization

Operational Excellence

• Ensure consistency in processes, workflows, and quality across accounts
• Identify opportunities to improve efficiency and scalability

Core Skills & Competencies

• Executive presence and communication
• Advanced strategic thinking
• Leadership and team management
• Business growth and revenue management
• Operational oversight
• Experience with tools and ad platforms, including Google Analytics, Google Ads, Google Search Console, SEMRush, Klaviyo, Meta Ads, ClickUp, etc., is a plus

What Success Looks Like in This Role

You influence client business outcomes at a high level, drive sustained portfolio growth, and elevate the performance of teams and accounts across the organization.