Securities Operations Specialist I

Principal Financial Group is a purpose-led firm that builds financial tools to help customers live better lives. They are seeking a Securities Operations Specialist I to perform a variety of operational securities and cash transactions, ensuring accuracy and timely processing.

Responsibilities

• Performs a variety of operational securities and cash transactions, ensuring accuracy and timely processing or processes that require general knowledge of unit functions and systems
• Duties may include differentiating, processing and reconciling transactions; researching inquiries; addressing and resolving customer inquiries, escalating complex matters as needed to support internal business partners and/or clients/investment managers; reviewing time sensitive and/or less complex to moderately complex documents; Participates in revising departmental procedures
• Coordinates situations that involve other departments
• Processing and reconciling transactions to ensure timely settlement and accurate recordkeeping
• Reviews daily reports to identify discrepancies and maintain SLA compliance
• Answers routine questions from clients to ensure consistent client support
• Mitigates operational risks by ensuring compliance with regulatory requirements, policies and standard operational procedures
• Assist in training, professional development, and assisting with procedural updates
• Performs other duties as needed and participates in special projects as required

Skills

• High School Diploma or equivalent
• 1 year of experience in customer service, operations, financial services or business processing
• Strong attention to detail and accuracy
• Effective verbal, written and interpersonal communication skills
• Ability to prioritize tasks and manage time efficiently
• Adaptability and flexibility in a dynamic work environment
• SEI Trust 3000 experience a plus

Benefits

• Personal Time Off (PTO) is provided to hourly (non-exempt) employees and provides a set amount of accrued time earned each pay period.
• Pension Eligible

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